What are the responsibilities and job description for the Talent Development Manager position at Solage?
A century ago, Calistoga was a haven of natural hot springs and sun-soaked landscapes, embodying the easy charm of Napa Valley. Today, it’s a coveted destination for wine lovers, food enthusiasts, and wellness seekers chasing the “good life.” Solage captures this spirit, welcoming visitors and local vintners alike to unwind after a day in the vineyards–sipping wine or craft cocktails, savoring the moment, and embracing this little slice of paradise we like to call home.
Job Description
The Talent Development Manager is responsible for the delivery of bespoke training programs that align with Auberge Resorts Collection initiatives and collaborations. This individual will be the training Ambassador on property to ensure that all departments are aligned and focused on their particular training needs. Serving as a facilitator, the Talent Development Manager will put their unique spin on existing training programs as well as focus on the professional development of each team member on property.
- Manage and facilitate existing training programs that include; service standards, orientation experience, heartfelt service, leadership development, annual team member survey administration, management development program (college) and the certified trainer program
- Direct responsibility for the annual mandatory training calendar, ensuring full completion within targeted timelines and providing timely and accurate updates to department leaders
- Maintain accurate and easily accessible records and processes for all learning and development activities, including recording and monitoring attendance, ensuring that team members required to attend specific workshops are easily identified and followed up
- Serve as the Training Ambassador within the property for anyone with questions regarding training and development plans for their departments
- Become a trusted partner with all department leaders and have a full understanding of their teams and training requirements
- Continually update all training to ensure adherence to all state and federal requirements
- Assist with miscellaneous Talent & Culture functions, as needed
The starting pay range for this position is $85,000-$95,000/yr. This is the pay range for this position that Solage reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Qualifications
- Ability to communicate clearly and concisely, both orally and in writing
- Experience as a training facilitator having a track record of impactful and effective program delivery
- Excellent relationship building skills with the ability to truly connect an audience
- Strong attention to detail and advanced preparation
- Self-starter and always proactive with the ability to work in a fast-paced and changing environment
- Experience within the hospitality industry as a trainer is preferred
- B.S./B.A. degree in Business Management, Human Resources, Organizational Development is preferred
- Bi-lingual (English/Spanish) is desirable
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary : $85,000 - $95,000