What are the responsibilities and job description for the Dispensary Manager position at Solar Cannabis Co.?
JOB TITLE: Dispensary Manager
AUTHORITY & SUPERVISION:
Daily Store Operations
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AUTHORITY & SUPERVISION:
- Reports directly to the Regional Retail Operations Manager, with additional oversight by the Senior Director of Retail Operations
- Oversees Assistant Dispensary Manager, Shift Supervisor(s), Budtenders,Inventory Supervisor, Inventory Specialists, Dispensary Entry Agent Team Lead, Dispensary Entry Agents and General Dispensary operations
Daily Store Operations
- Oversee the day-to-day operations of the dispensary
- Maintain store compliance with all local, state, and federal regulations
- Complete all financial reporting
- Oversee physical inventory as well as, storage and supply of cannabis
- Oversees all Dispensary team members
- Coordinate with HR on staffing needs and recruiting process
- Maintain HR review schedule (60 day Review & Annual Evaluations) and give employees constructive and helpful feedback
- Coordinate scheduling of Dispensary team members to ensure fair and consistent schedules
- Manage day-to-day operations of Dispensary and ensure SOPs are followed
- Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
- Inspire, motivate, supervise, and provide guidance to Dispensary team members
- Monitor and maintain inventory levels in coordination with the Inventory team and keep track of expired products
- Coordinate and communicate necessary information for bi-weekly team/management meetings
- Coordinate and prepare new hire training materials
- Collaborate with other department managers on Inventory, pricing, allocations and budget needs
- Maintain all systems and equipment with dispensary
- Troubleshoot and problem solve any equipment, systems or problems that arise
- Manage financial records and daily cash handling procedures
- Maintain a clean and organized store
- Other duties and special projects as assigned
- Provide and inspire retail staff to deliver best-in-class customer service
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Lead staff to exceed goals set forth by the Regional Retail Operations Manager, and Senior Director of Retail Operations
- Review all customer feedback, requests, and concerns and provide resolution
- Minimum of 21 years of age
- Possess valid driver’s license or state ID
- 5 years of experience in a general management position
- Bachelor’s degree in Business or related experience preferred
- Cannabis experience preferred
- Must pass all required background checks
- Must be proactive, have strong work ethic and pay great attention to detail
- Organizational and time management skills required
- Ability to work nights, holidays, and weekends
- Must be and remain compliant with any and all legal or company regulations for working in the industry
- Occasionally moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance)
- May include being in a stationary position or moving for extended periods
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