What are the responsibilities and job description for the Solar Call Center Representative position at Solar Garden?
Overview: We are seeking a motivated Call Center Representative to join our team. The ideal candidate will be responsible for handling outbound calls in a fast-paced customer service environment.
Duties:
- Make outbound calls in a call center setting to schedule solar appointments with prospects who have previously inquired about solar panels
- Provide accurate information about products or services to customers
- Input customer data and update records in the database
- Address customer concerns and resolve issues efficiently
- Follow communication scripts when handling different topics
- Collaborate with team members to achieve call center goals
Qualifications: - Proficiency in English; bilingual proficiency in Spanish is a plus - Strong communication skills to effectively interact with customers - Ability to analyze customer needs and provide appropriate solutions - Experience with data entry and using CRM software is desirable - Familiarity with Solar Technology or experience in a Call Center setting is advantageous Join our team and enjoy competitive pay, ongoing training, and opportunities for career growth. If you are a customer-focused individual with excellent communication skills, we invite you to apply for this exciting Call Center Representative position.
Job Type: Full-time
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- On-the-job training
Shift:
- 8 hour shift
Work Location: In person
Salary : $40,000 - $75,000