What are the responsibilities and job description for the CUSTOMER SUCCESS MANAGER position at SOLARCYCLE, Inc?
Do you want to be on the cutting edge of the clean energy and climate tech industry? Are you excited about the intersection of renewable energy and the circular economy? We are too. And that's why we launched SOLARCYCLE, an advanced technology-based recycling company.
The solar industry needs a global end-of-life partner to restore, renew, and ultimately recycle yesterday's solar panels for tomorrow's clean energy projects. SOLARCYCLE aims to be the partner of choice for solar asset owners looking for a responsible solution to their end-of-life system needs. And we need you to direct our field operations to help us become a leader in this new burgeoning sector in the renewable energy industry.
About the Role :
The Customer Success Manager will play a key role in the growth and success of the sales team by supporting the VP of Sales and Sales Managers through customer research and analysis, sales forecasting and reporting, CRM management, and Ad Hoc tasks as assigned. This role will be integral to SOLARCYCLE's acquisition of new customers, maintenance and growth of existing customers, and company expansion over the coming years. The successful application will be self-motivated, able to work independently and as a part of a team, open to learning new skills, and excited about the idea of joining and helping to grow a fast moving and ambitious clean technology start up.
Job Description :
The Customer Success Manager will create and perform complex recycling and financial models, and generate quotations and comprehensive proposals based on technical requirements, project economics, and financial information acquired through a variety of channels. S / he will utilize HubSpot, our CRM, to provide the team with a consistent and accurate view of company sales activity and come to SOLARCYCLE with passion and experience in financial and business modeling. The Customer Success Manager will work closely with Sales, Operations, and other departments within our organization.
We are looking for someone who demonstrates :
- Passionate drive to innovate and create
- Integrity to the core
- Enthusiastic customer focus
- Consistent interactive teamwork
- Desire for continuous improvement and top performance
Responsibilities :
Here is some of what you'll need (required) :
Here are a few of our preferred experiences :
You don't meet every single requirement? Studies have shown that people are less likely to apply to jobs unless they meet every single qualification. If you think this role is for you but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right person for this role.
You will be working alongside a highly successful team who deliver amazing innovative work in the solar PV industry! The solar industry needs a global end-of-life partner to restore, renew and ultimately recycle yesterday's solar panels for tomorrow's clean energy projects. SOLARCYCLE aims to be the partner of choice for solar asset owners looking for a responsible solution to their end-of-life system needs.
Solar power is one of the most powerful tools humanity has in our fight against climate change. But for solar to truly scale to its full potential, we need to create renewable supply chains and a vibrant secondary market for upcycled panels and recycled materials. Since its launch in 2022, SOLARCYCLE has assembled a world-class management team with experience scaling companies and organizations such as Amazon, Nextracker, Sierra Club, Solaria, and SunPower. The company has secured high-volume contracts with industry leaders such as AES, EDF Renewables North America, EDP Renewables North America, Greenbacker,
