What are the responsibilities and job description for the Customer Experience Specialist (Bilingual) - Customer Service Representative position at Solarworks Energy?
Job Description
- Must be Bilingual, speak, English-Spanish to apply
The Customer Experience Specialist handles helping the development of the telemarketing team as well as interfacing with customers via inbound calls, outbound calls, or through emails depending upon situational requirements. This position provides coaching for CSR's to ensure KPI's are being met as well as providing customer service support for existing, new, and potential customer needs.
Essential Functions / Core Responsibilities
Job Type : Full-time
Salary : $35,000.00 - $45,000.00 per year
Schedule :
Reliably commute or planning to relocate before starting work (Required)
Additional Information
Solar Works is a Panasonic Elite Installer and ranked as the fastest growing solar company in the Southwest. Our unique strategy of building people to be expert marketers, sales professionals and sales leaders puts professionals in a place to have a career experience that is highly unique from the rest of the marketplace. Together we are committed to creating a company of excellence, and we understand that comes from the caliber of people we hire. Come meet with our executive team and we'll show you how this organization can impact your life in a way that no other company can!
Requirements
Candidate Profile
Benefits
Salary : $35,000 - $45,000
