Employee Benefits Specialist

Organizational Summary: Soldier On is a private non-profit organization providing services for veterans that are homeless or at risk of becoming homeless. Soldier On operates multiple transitional and permanent housing residencies in Western Massachusetts, providing housing for nearly 300 veterans per night. In addition, Soldier On has been the recipient of three SSVF grants since September 2011.The SSVF program is a grant funded by the VA awarded to private non-profit organizations and consumer cooperatives. These grants provide case management services, outreach services, and temporary financial assistance for veterans that are homeless or at risk of becoming homeless.

Position Summary:

Position is responsible is to act as a subject matter expert on benefit and claim questions. This role is responsible for managing daily benefits processing including new enrollments, terminations, and changes. Determine and regularly monitor for benefit eligibility. Document and maintain administrative procedures for benefits processes. The ideal candidate will have proven experience planning and organizing programs and activities as well as carrying out a variety of administrative and program management tasks.

Qualifications:

· Relevant education and/or experience in human services or related field.

· Valid driver’s license required.

· Extensive knowledge of employee benefits and applicable laws. Soldier On is a multi-state company. This position requires knowledge of different state laws governing employee benefits, extended leave and human resource practices.

· Excellent written and verbal communication skills

· Exceptional time management and organizational skills

· Research and analytical skills.

· Strong computer literacy

· Advanced Excel skills preferred.

· Experience with state benefits systems and retirement systems preferred.

Responsibilities:

· Assist with new hire orientations.

· Engage with employees to answer benefit questions and enroll employees in benefit and compensation programs.

· Process paperwork such as FMLA absence, disability, employee life status changes, and more.

· Assist Management with all employee benefit programs, such as medical, dental, ancillary benefits, life insurance, accident and disability insurance, COBRA, health savings accounts, and 403b plan.

· Distribute benefit enrollment materials.

· Manage the annual open enrollment process.

· Build and maintain relationships with the insurance agency and retirement plan provider.

· Provide necessary reports for billing charges.

· Maintain employee files.

· Maintain internal employee benefits website.

· Administer and track all employee FMLA, workers’ compensation, and/or other similar leaves or absence while ensuring compliance with applicable law and Company policy.

· Verify the accuracy of monthly employee benefits’ premiums and maintain data to track, verify analyze employee benefits-related costs and claim activities.

· Research and resolve employee benefits issues and work with employee benefits service-providers to address questions and concerns.

· Handle special projects and all other duties as assigned by management.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• AD&D insurance
• Health savings account

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to Commute:

• Pittsfield, MA 01201 (Required)

Work Location: In person

Salary : $65,000