What are the responsibilities and job description for the Guest Service Agent position at Solei Day Spa?
Join the Solei Soulmates Team!
Guest Experience Specialist Needed
We’re Solei, a heart-centered, award-winning day spa with two beautiful locations in Sumner and Redmond, WA. If you’re a passionate Guest Experience Specialist who wants to make a difference while loving where you work, we want to meet you!
Who You Are:
- A friendly and outgoing professional ready to grow your career
- Warm, easygoing, and committed to client care
- Skilled in (or excited to learn) Zenoti booking software, retail sales, membership sales, spa FOH & BOH support
- Interested in supporting our professional skin care lines: PCA Skin, Eminence, Face Reality
- Goal-driven, open to learning, and motivated to succeed
Requirements:
- Guest service experience is highly preferred
- Able to perform in a busy environment
- Excited about supporting retail & membership sales
- Growth oriented with an interest in achieving set goals
- Professional in appearance and demeanor
Why Join Solei?
- Busy, established spa with loyal clients and full appointment support
- Competitive pay
- Fun, positive team culture with growth opportunities
- Employee perks: discounts, free services, and paid training
What We Offer:
- Flexible schedules: Full-time and part-time openings available now (AM/PM/Weekends)
- Ongoing professional development, coaching, and set goals to help you thrive
- A supportive, relaxed, and fun work environment where YOU matter
Responsibilities:
- Provide both FOH & BOH support for the service providers including booking services, retail sales, room change over, laundry service, etc.
- Keep a clean and stocked boutique, abide by all Company standards
- Suggest and promote add-on services, upgrades, and retail products when booking clients and cashing out
- Able to lift 50 lbs
- Live and work by the Solei Co Vision, Mission, and Values
Ready to love where you work?
Apply now and become part of the Solei family! Send your resume & cover letter to management@soleidayspa.com.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends only
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $17