Hardware Configuration Engineer - Track Star

About Us:

Track Star, a Solen Software Group portfolio company, is a dynamic Fleet Management Software & GPS Telematics company focused on helping police, government, utilities and equipment rental fleets run efficiently. Decades of expertise in mobile Internet of Things (IoT) solutions allows us to create products that solve unique pain points for our clients. With many exciting new acquisitions and initiatives including a full rebrand as well as new product enhancements in vehicle telematics, equipment & asset tracking, and video telematics, Track Star is primed for growth opportunities. We are looking to hire a top-tier Hardware Configuration Engineer to help continue Track Star’s advancement as a leader in the fleet management and GPS telematics space.

Job Description:

We are seeking a skilled Hardware Configuration Engineer to join our dynamic team. As a Hardware Configuration Engineer, you will play a crucial role in configuring, debugging, and researching compatible hardware devices for our cutting-edge fleet management software. Your primary responsibilities will include ensuring seamless integration of hardware used to track vehicles, assets and equipment in multiple industries including utilities, government, police, fire, EMS, construction and more. You will be responsible to ensure that our wide range of hardware from multiple manufacturers including GPS tracking devices, routers, asset trackers, video cameras and more meet product requirements and stay up to date with the latest firmware and configurations. This will involve coordinating with hardware vendors, conducting compatibility tests, troubleshooting hardware issues, and collaborating closely with software developers, customer support, and product managers.

Key Responsibilities:

• Configure and integrate hardware devices to meet all features and functionality of our fleet management and asset tracking software platform.
• Conduct compatibility tests and performance evaluations of various hardware components.
• Troubleshoot and resolve hardware-related issues encountered during integration and testing phases.
• Manage relationships with telematics hardware vendors and maintain updated knowledge of product offerings for GPS trackers, asset tracking systems, video telematics systems, in-vehicle routers, satellite powered tracking systems, and personnel safety tracking systems.
• Collaborate with cross-functional teams including software developers and product managers to define hardware requirements and specifications.
• Research and evaluate new hardware technologies and components to enhance product performance, functionality, and offerings.
• Document hardware configurations, test results, and troubleshooting procedures.

Required Skills and Qualifications:

• Bachelor’s degree in Electrical Engineering, Computer Engineering, a related field, or equivalent experience.
• Proven experience in configuring and integrating hardware devices within a software environment.
• Strong understanding of hardware architecture, components, and peripherals.
• Proficiency in debugging hardware issues and conducting performance tests.
• Strong familiarity with all hardware that gathers data from automotive communication protocols like OBDII, CAN, J1939, RP1226, etc.
• Ability to clearly document device capabilities, firmware, configurations, and manage version controls.
• Excellent analytical and problem-solving skills.
• Effective communication skills and ability to collaborate in a team environment.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Understanding of device data consumption and cellular or satellite data requirements.
• Knowledge of device networking protocols and standards like TCP, UDP, MQTT and CoAP, and other IoT communication standards relevant to vehicle data transmission.

Preferred Qualifications:

• Experience with fleet management software or related systems, understanding the data requirements, integration challenges, and operational aspects specific to managing a fleet of vehicles, equipment, and assets.
• Understanding of hardware installations in vehicles and powered equipment.
• Familiarity with regulatory standards and certifications related to hardware.

www.trackstar.com