What are the responsibilities and job description for the Business Operations Manager position at Soliant?
Position Overview
The Business Operations Manager for the sales division is a strategic leader responsible for driving operational efficiency and effectiveness within the sales organization. This role focuses on optimizing processes, improving productivity, and ensuring alignment with the company’s revenue goals. The ideal candidate will work closely with sales leaders, marketing, and other cross-functional teams to implement data-driven strategies and operational improvements.
While the primary focus of this role will be business operations and supporting sales team initiatives, this individual will also play a key part in supporting high-level management with a wide range of complex and confidential administrative and clerical support duties.
Key Responsibilities
Strategic Planning
Collaborate with sales leadership to develop and execute operational strategies that support revenue growth and market expansion.
Identify areas for improvement and design initiatives to enhance overall sales performance.
Manage office operations including vendor relationships and facility maintenance and planning.
Operational Efficiency
Streamline sales processes to eliminate inefficiencies and improve productivity.
Develop and maintain sales tools, platforms, and dashboards to provide actionable insights.
Manage and optimize CRM systems and other sales technologies.
Data Analysis and Reporting
Analyze sales performance metrics and trends to identify opportunities for improvement.
Deliver regular reports and insights to senior management to inform decision-making.
Monitor KPIs and ensure accurate forecasting and pipeline management.
Collaboration and Communication
Act as a liaison between sales and marketing, and to ensure alignment on objectives and execution.
Facilitate cross-functional initiatives to enhance candidate acquisition and retention strategies.
Provide training and support for the sales team on new tools, processes, and strategies.
Leadership and Team Development
Lead and mentor a team of sales operations professionals.
Foster a culture of continuous improvement and collaboration.
Qualifications
Bachelor’s degree in Business Administration, Sales, Operations Management, or a related field is preferred.
Previous experience in sales operations, business operations, or a related role.
Proven ability to analyze data and translate insights into actionable strategies.
Strong proficiency in CRM platforms and sales analytics tools.
Exceptional project management and organizational skills.
Excellent communication and interpersonal skills, with the ability to collaborate across all levels of the organization.
Demonstrated success in driving operational improvements in a sales organization.
Preferred Skills
Experience working in high-growth or fast-paced industries.
Familiarity with marketing automation tools and strategies.
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