What are the responsibilities and job description for the Program Coordinator position at SOLO World Partners?
About Us
SOLO World Partners provides comprehensive solutions to Fortune 500 companies and leading global manufacturing industrial suppliers, specializing in high-precision OEM metal-based components.
Our Global Supply Chain services offer a wide spectrum of options, from FOB to DDP conversions, as well as customizable independent services. These services encompass various aspects, including material planning, program management, POC finance, engineering, program management, customs brokering, global sourcing, door-to-door logistics, ocean vessel freight, interstate rail, international tax law compliance, specialized warehousing, quality assurance, EDI, IT technology, and CRM support.
SOLO boasts advanced international trade and governmental tax certifications, including FTZ, IMMEX, C-TPAT, IATF 16949, R.O., and Bonded status, offering a strategic edge in the Global Supply Chain landscape.
ABOUT THE ROLE
The Program Coordinator identifies current and future customer requirements relating to planning, production, and program launch by establishing and maintaining highly organized records and personal rapport with actual customers and suppliers. Provides product, service, or material planning, and performance information by answering questions and requests internally and externally.
ESSENTIAL DUTIES and RESPONSIBILITIES :
- Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, customer-service standards; resolving problems; identifying trends.
- Consulting with logistics, accounting, engineering, suppliers and customers, and other professional personnel.
- Submits orders by conferring with technical support staff.
- Continuously uses computer software (internal ERP system) and fluid / comfortable in operating a computer.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Work with the customers to ensure proper service is being delivered.
- Detail oriented and highly organized.
- Comfortable with data entry.
- Assist in shipping and receiving department.
- Performs other related work as assigned.
PHYSICAL DEMANDS OF POSITION :
CANDIDATE SKILLS & QUALIFICATIONS :
BENEFITS
The health and overall well-being of our team members is our priority. Our benefits include BCBS as our provider, as well as employer paid dental, vision, long-term disability, and life insurance. Solo World Partners offer competitive vacation packages and several paid holidays including the Friday after Thanksgiving, Christmas Eve, and New Years Eve.
Equal Employment Opportunity
SOLO World Partners is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
About SOLO World Partners :
About UsSOLO World Partners provides comprehensive solutions to Fortune 500 companies and leading global manufacturing industrial suppliers, specializing in high-precision OEM metal-based components. Our Global Supply Chain services offer a wide spectrum of options, from FOB to DDP conversions, as well as customizable independent services. These services encompass various aspects, including material planning, program management, POC finance, engineering, program management, customs brokering, global sourcing, door-to-door logistics, ocean vessel freight, interstate rail, international tax law compliance, specialized warehousing, quality assurance, EDI, IT technology, and CRM support. SOLO boasts advanced international trade and governmental tax certifications, including FTZ, IMMEX, C-TPAT, IATF 16949, R.O., and Bonded status, offering a strategic edge in the Global Supply Chain landscape.
