Demo

Customer Support

Solomon Page
Caldwell, NJ Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/20/2025

Our client, a well-established company in East Hanover, NJ is looking for a Customer Support Associate to begin as soon as possible. Responsibilities :

  • Interacts with customers via phone, email, chat, and in person to provide support and information in regards to products
  • Facilitate product issue tickets
  • Handles customer concerns and ensure appropriate actions are taken
  • Maintain and establish customer relations and accounts
  • Perform administrative duties
  • Additional duties as needed and directed

Required Qualifications :

  • Bachelor's Degree
  • Service oriented with ability to resolve issues
  • Excellent verbal and written communication skills
  • Outstanding organizational skills with high attention to detail
  • Ability to learn product and area of customer specialization
  • Proficiency Microsoft Office, Excel, and Gmail
  • If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

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