What are the responsibilities and job description for the Office Support Specialist position at Solomon Page?
**Overview:**
We are looking for a highly motivated Administrative Coordinator to join our team. The successful candidate will be responsible for reviewing and prioritizing tickets, providing guidance on process improvement, and assisting with research and tracking of case issues and metrics.
Key Skills and Qualifications:
- High School Diploma or equivalent, Bachelor's degree preferred
- Experience working in ServiceNow or similar case management platform
- Previous HR experience preferred
- Customer service focused, with a passion for process improvement, self-motivated and able to work independently and in a team environment
- Excellent communication, analytical, problem-solving and troubleshooting skills
- Detail-oriented, with strong organizational and time management skills, as well as data entry skills
Our Benefits:
We offer a comprehensive benefit program for hourly employees, including medical, dental, 401(k), direct deposit, and commuter benefits. At Solomon Page, we value our employees and strive to provide a positive and supportive work environment.
