What are the responsibilities and job description for the ServiceNow Technical Consultant position at SolutionIT, Inc.?
Job Details
Solution IT Inc. is looking for ServiceNow Technical Consultant for one of its clients in Richardson, TX (Remote)
Job Title: ServiceNow Technical Consultant
Summary:
This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.
- Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
- Work closely with a team of architects, SMEs, process consultants in end-to-end implementations.
- Migration of data and process from legacy tools to ServiceNow, such as BMC Remedy.
- Configure and build integrations with SCCM, SCOM, SAP, Workday, etc.
- Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM and ITOM.
- Set up ITOM Discovery, schedules, configure CMDB health dashboard, health metrics, etc.
Key Responsibilities:
- Bachelor's degree with at least 5 years of ServiceNow design and development experience.
- Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM and custom apps.
- Experience developing ServiceNow solutions and technical design documents from business requirements.
- Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
- Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API).
- Experience developing, implementing, and maintaining large-scale applications and systems.
- At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
- Must have strong requirements gathering experience.
- Programming expertise in Java, JavaScript or other functional programming languages.
- ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines
- ITIL v3 certification
Work Site: Richardson, TX (Remote)
Duration: 6 Months
Expected Start Date: 05/12/2025
Number of Positions: 1
Please send your responses back to
About Solution IT
Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston, Massachusetts.