What are the responsibilities and job description for the Evaluation and Quality Assurance Director position at Solutions for Information Design, Inc.?
Description
Company Overview
SOLID (Solutions for Information Design, Inc.) is a dynamic, 100% employee-owned company committed to workforce development, credentialing, and innovative application design. For over two decades, SOLID has supported federal, commercial, and nonprofit clients—developing tools that empower career advancement and improve economic mobility.
We are trailblazers in supporting U.S. military service members and veterans, helping them translate their skills into civilian career opportunities. Our work includes the development of digital tools, policy analysis, and consulting services that bridge the gap between military experience and civilian credentials. We take pride in our collaborative, flexible, and family-friendly culture, ensuring our team has the support they need to thrive.
Position Overview
The Evaluation and Quality Assurance Director is a senior-level role responsible for leading the design, execution, and continuous improvement of the evaluation methodology for military training and occupational experiences. This position ensures that evaluation outputs meet the highest academic standards and are aligned with national accreditation requirements, delivering credible and equitable outcomes for service members seeking college credit for prior learning (CPL). This position also directly supervises multiple employees, ensuring cohesive operations and high performance across the evaluation lifecycle.
Key Responsibilities
Evaluation Design & Oversight
Required Qualifications:
Why Join SOLID? At SOLID, we offer more than just a job—we offer ownership. As a 100% employee-owned company through our Employee Stock Ownership Plan (ESOP), every team member has a personal stake in our success and a voice in how we grow.
Benefits Include
This position will require and is dependent on the successful completion of a criminal background check.
SOLID is committed to ensuring equal employment opportunities for all employees and applicants for employment. As an Equal Opportunity Employer, we do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.
In compliance with the Equal Opportunity Clause
Company Overview
SOLID (Solutions for Information Design, Inc.) is a dynamic, 100% employee-owned company committed to workforce development, credentialing, and innovative application design. For over two decades, SOLID has supported federal, commercial, and nonprofit clients—developing tools that empower career advancement and improve economic mobility.
We are trailblazers in supporting U.S. military service members and veterans, helping them translate their skills into civilian career opportunities. Our work includes the development of digital tools, policy analysis, and consulting services that bridge the gap between military experience and civilian credentials. We take pride in our collaborative, flexible, and family-friendly culture, ensuring our team has the support they need to thrive.
Position Overview
The Evaluation and Quality Assurance Director is a senior-level role responsible for leading the design, execution, and continuous improvement of the evaluation methodology for military training and occupational experiences. This position ensures that evaluation outputs meet the highest academic standards and are aligned with national accreditation requirements, delivering credible and equitable outcomes for service members seeking college credit for prior learning (CPL). This position also directly supervises multiple employees, ensuring cohesive operations and high performance across the evaluation lifecycle.
Key Responsibilities
Evaluation Design & Oversight
- Lead the development and implementation of evaluation methodologies for military course, occupational, and community reviews in accordance with standards and DoDI 1322.25.
- Oversee the execution of reviews, ensuring consistent application of psychometrically sound evaluation rubrics and practices.
- Support SME teams in executing reviews and ensuring assessment criteria and findings are psychometrically sound, statistically significant, transparent, and aligned to academic frameworks.
- Design and maintain a Quality Control Plan (QCP) that governs all aspects of evaluation preparation, execution, and reporting.
- Develop and track quality assurance metrics, including evaluation accuracy, completeness, reviewer reliability, and stakeholder satisfaction.
- Lead post-review quality control processes, ensuring the validity and reliability of college credit recommendations and evaluation outputs.
- Engage with national and professional accreditors to ensure evaluation practices align with academic quality assurance and credentialing standards.
- Maintain expertise in accreditation standards and incorporate best practices in evaluation design and reporting.
- Present evaluation methodology, findings, and quality trends quarterly to stakeholders.
- Collaborate with the Program Manager and COR to resolve evaluation-related concerns and support continuous improvement initiatives.
- Contribute to curriculum summits, working groups, and symposia focused on advancing CPL practices and acceptance.
- Contribute to strategic reporting, data reviews, and outcome analyses in support of deliverables.
- Ensure the security and integrity of generated academic records.
- Support the development and maintenance of the Military Guide and project portal to reflect accurate, user-centered, and standards-aligned outputs.
- Oversee QA audits of evaluation data and final outputs, including Credit Recommendation Reports (CRRs) and evaluation summaries.
- Collaborate with engineering and data teams to ensure data security, integrity, and availability in the project portal and Military Guide.
- Directly manage and mentor employees on the project team, fostering collaboration and accountability.
- Provide leadership across cross-functional activities including review scheduling, SME coordination, and data reporting.
- Ensure staff alignment with project goals, deliverables, and timelines.
Required Qualifications:
- U.S. Citizenship required; must be eligible for a Tier 3 (T3) background investigation for Position of Trust
- Master’s degree in Education, Educational Assessment, Statistics or Data Analytics, Curriculum & Instruction, or a related field (Doctorate preferred).
- 10 years of experience in academic evaluation, instructional quality, accreditation, as well as credit for prior learning (CPL) principles and postsecondary academic frameworks.
- Demonstrated experience leading evaluation teams and quality assurance programs in education or government contexts.
- Proven experience supervising professional staff and managing multidisciplinary teams.
- Familiarity with regional accreditation standards (e.g., MSCHE, SACSCOC, WASC, HLC), ANSI standards, and other industry-standard accrediting organizations.
- Experience with military education programs and prior learning assessment (PLA).
- Familiarity with DoD Voluntary Education programs and the Joint Services Transcript (JST).
- Experience working with faculty subject matter experts (SMEs) and coordinating review panels.
- Proficiency in using data visualization/reporting tools such as Power BI.
Why Join SOLID? At SOLID, we offer more than just a job—we offer ownership. As a 100% employee-owned company through our Employee Stock Ownership Plan (ESOP), every team member has a personal stake in our success and a voice in how we grow.
Benefits Include
- 100% employee ownership through our ESOP
- Comprehensive medical, dental, and vision coverage
- Generous PTO policy with 11 paid holidays annually
- Paid family leave for new parents
- Access to 401(k) retirement plan
- Monthly reimbursement for high-speed internet
- Fully remote work with flexible scheduling
- Sponsored professional development and training
- A fun and inclusive culture with regular virtual team events
This position will require and is dependent on the successful completion of a criminal background check.
SOLID is committed to ensuring equal employment opportunities for all employees and applicants for employment. As an Equal Opportunity Employer, we do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.
In compliance with the Equal Opportunity Clause
- 60-1.35, SOLID ensures that employees and applicants are not restricted from discussing or disclosing their compensation or the compensation of other employees or applicants. Our policies do not prohibit, or tend to prohibit, employees or applicants from discussing or disclosing their compensation.
