What are the responsibilities and job description for the Logistics Specialist position at Something Inked?
Description
Logistic Coordinator
A logistics coordinator is responsible for managing a company's supply chain by overseeing the storage and transportation of inventory, ensuring timely deliveries to customers by coordinating with transportation providers, reviewing orders for accuracy, and identifying potential issues to optimize efficiency throughout the logistics process; they often communicate with clients, suppliers, and warehouse staff to maintain smooth operations and address any shipping concerns.
Key responsibilities of a logistics coordinator may include:
- Order processing: Reviewing purchase orders, verifying order details, and coordinating with warehouse staff to pick and pack items.
- Shipment coordination: Arranging transportation with carriers, scheduling pick-ups, and tracking shipments to ensure timely delivery.
- Customer service: Responding to customer inquiries regarding order status, resolving shipping issues, and providing delivery updates.
- Cost management: Negotiating freight rates with carriers, monitoring shipping costs, and identifying cost-saving opportunities.
- Documentation: Preparing shipping documents, customs paperwork, and invoices.
- Compliance: Ensuring adherence to shipping regulations and safety standards.
- Data analysis: Tracking key logistics metrics (delivery times, on-time delivery rates) to identify areas for improvement.
- Problem-solving: Identifying and resolving shipping issues, such as damaged goods or delivery delays.
Requirements
Required skills for a Logistics Coordinator:
- Excellent communication skills to interact with various stakeholders
- Strong organizational and time management abilities
- Attention to detail to ensure accuracy in documentation and order processing
- Proficiency with logistics software and systems
- Analytical skills to identify trends and optimize processes
- Ability to work under pressure and meet deadlines
Education and experience:
- Bachelor's degree in logistics, supply chain management, business administration, or a related field preferred
- Relevant experience in logistics operations, warehousing, or customer service
