What are the responsibilities and job description for the Part Time Cashier/Receptionist position at Sommer's Automotive?
We are looking for one more fun and energetic candidate, who believes in giving great Customer Service, to complete our team. This is a perfect role for anyone looking to work on average 15-20 hrs a week. It's a great position for students and other candidates looking for a work life balance. Come work with us at Sommer's and become a part of our family!
Sommer's Automotive has served tens of thousands satisfied customers over our 70-years. We have become a top volume Subaru, Buick, GMC, and used car dealership through our focus on customer satisfaction and long term customer loyalty. The dealership is family owned and operated, and very active in support of local communities.
LOCATION: 7211 W Mequon Rd Mequon, WI 53092
JOB DESCRIPTION: Provides general office support with a variety of clerical activities and related tasks including filling and organizational tasks. The Receptionist/Cashier will be responsible for answering incoming calls, directing calls to appropriate associates, ensuring office work is up to date, and handling customer transactions with payments, receipts, refunds or change.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answers telephones and directs the caller to the appropriate associate.
- Greets and directs visitors to the company.
- Takes and retrieves messages for various personnel.
- Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
- Assists with other related clerical duties such as photocopying, faxing, filing and collating.
- Creating accounting receipts for sales and finance departments for vehicle deposits and CODs.
- Receive payment by cash, check, credit cards, or automatic debits.
- Issue receipts, refunds or change due to customers.
- Maintain cleanliness and appearance of desk and guest waiting room.
- Must be able to present oneself is a professional manner.
- Business dress code
Competencies:
- Flexibility
- Communication Proficiency.
- Collaboration Skills.
- Customer/Client Focus.
- Technical Capacity.
Work Environment: This job operates in a professional office environment within an automotive dealership. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Business dress code.
Physical Demands: This is largely a sedentary role; however, some filing and standing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
Position Type and Expected Hours of Work: This is a part-time position:
- Three to four days a week 3:30-8:00 pm, and alternating Saturdays from 8am-5pm or 7am-12pm (Closed Sundays)
- We are willing to be flexible with weekday start times!
Required/Preferred Education and Experience:
- High school diploma or equivalent
- Customer service experience
- One year of administrative experience or customer service
EEO Statement: Sommer's Automotive is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, pregnancy or childbirth, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, arrest record, conviction record, use or nonuse of lawful products off the employers premises during nonworking hours, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
