Key Accounts Manager

Who Are We

Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 11 locations across North America and our engineering expertise and operational excellence set us apart from the competition.

Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers.

Position Summary

We are currently seeking a Key Accounts Manager. This position will lead large, company-wide, integrated project teams (IPT). The IPT’s are responsible for the planning and execution of complex Design-Build or Development-Build projects. To achieve successful completion of new projects, this position requires working in close integration with multiple organizations, both part of the team and outside the team. These typically include: Business Development, Customers, Contracts, Engineering, Operations, Supply Chain Management, Major Subcontractors, Manufacturing Engineering, Program Management Office, Quality, Finance, Testing, Product Support, Certification and external entities such as Airworthiness Authorities. While performing all duties and responsibilities, the Manager will at all times, model Sonaca North America values and principles and act in a manner consistent with the Code of Business Conduct and Ethics.

Essential Job Responsibilities

• Manage assigned projects from proposal stage through completion ensuring compliance of all program requirements
• Participate in proposal development for projects
• Prepare complete project plans addressing many factors of manufacturing
• Control and manage changes and project risks on a continuous and pro-active basis
• Ensure the preparation of claims and assertions going to customer and support negotiations
• Ensure smooth transition of project at completion of development phase
• Prepare summary of lessons-learned and completion of any project completion documentation
• Manage and direct all project activity so that contractual and technical requirements are met
• Lead multi-disciplinary location IPT’s, ensuring communication, delegation and integration
• Manage action items, timelines, resource allocation and progress to project plans
• Balance Company and Customer needs across all project activities
• Work with the Program Management Office (PMO) and Finance to track actual cost to budget
• Participate in and ensure completion of quarterly estimate at completion (EAC) process and reviews
• Provide project status reports and updates to Senior Management, including recovery plans for any non-compliant aspects
• May include briefings to Board of Directors
• Frequent interface with plant General Managers and Site Directors
• Prepare and lead project reviews at customer locations
• Serve as primary contact with the customer for coordination of requirements and project performance reporting
• Ensure that complete customer requirements are provided to Engineering, Operations, Supply Chain and Quality and that all activities support project needs
• Manage team and activities in completing testing, qualification and certification
• Support and mentor Project Managers
• Recommend and develop solutions to complex problems to achieve program requirements
• Recommend and develop new processes and tools with company-wide applicability
• Lead implementation of new technologies, tools, and/or methods
• Assist with special projects and participate on process improvement teams as requested
  
  

Education And Experiences

• Bachelor’s Degree in Mechanical or Aerospace Engineering or the equivalent combination of education, training and experience. Advanced degrees in Engineering, Business or Management are strongly preferred.
• Minimum 10 years of experience in the aerospace industry as a Program Manager, Project Manager, Lead Engineer or Production Manager.
• Experience with Project Management tools such as Gantt charts, project scheduling and staffing plans. Experience in multiple disciplines is a plus. Familiarity with manufacturing of complex assemblies.
• Proficiency in Microsoft Office, Visio and CATIA is required. Familiarity with MRP systems and other production scheduling methods required. Ability to quickly learn new and complex systems. Ability to utilize various team management tools.
• Knowledge of foreign language is helpful.
• Ability to work in a dynamic environment with multiple priorities and shifting time requirements. Must be able to promote a participative, team-oriented environment, working with customers (both internal and external), all employees, vendors and others in a professional and respectful manner. Demonstrate attention to detail. Ability to manage time effectively.
• Must model desired employee and leadership behaviors. Adept to managing change. Ability to set and meet goals. Effectively delegate to meet departmental and company objectives. Ability to identify and develop talent. Ability to give and receive feedback well. Must possess proven ability to successfully facilitate change.
• Excellent communication skills and be able to communicate clearly and professionally, both orally and in writing.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical materials and governmental regulations. Ability to write reports, business correspondence, work instructions and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, employees and vendors.
• Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to deal with several abstract and concrete variables. Ability to compile and present data in a format that facilitates information sharing and decision making.
• Ability to facilitate team improvement activities spanning multiple processes with diverse teams in various geographical areas.
  
  

WHY CHOOSE SONACA NORTH AMERICA?

We take care of our people.

• 401(k) retirement savings plan with a percentage company-match contribution
• Competitive wages
• Paid holidays
• Paid time off
• Medical, dental, vision, life, and accidental insurance
• Short-term disability
• Long-term disability
• Employee assistance plan — for access to counseling, consulting and other community resources
• Wellness program
• Tuition assistance
• Subject to eligibility, terms, and conditions
  
  

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees of the Company are employed on an “at will” basis and may be terminated at any time.

Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company’s online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at 636-916-2400 for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America‘s Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials.

Sonaca North America is an E-Verify Employer.

Sonaca North America is an Equal Employment Opportunity/Disability/Veterans Employer

NOTICE ON FRAUDULENT JOB OFFERS

It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates (“LMI Aerospace”).

This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information. The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process.

Sonaca North America does not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings.

Sonaca North America has no responsibility for fraudulent offers and if you believe you have been a victim of a fraudulent job offer concerning Sonaca North America, please email info@sonaca-na.com.