What are the responsibilities and job description for the Client Relationship Manager- Retail-USA position at Sonata Software?
Role : Client Relationship Manager
Domain : Retail
Market : USA
We are looking for a Client Relationship Manager, having experience in managing client in retail domain- Home Depot.
Key ask :
- Strong experience in managing clients in Retails industry, specifically "Home Depot"
- Must have experience in selling IT Services to Home Depot.
- Focused on understanding clients’ business goals, collaborating on business problems, improving client satisfaction and delivery quality, and exceeding expectations to grow overall relationship
- Led account strategy and identified opportunities for growth
- Developed and strengthened relationships with decision makers and influencers across various functions
- Work on repeat sales or renewals, focusing on building long-term partnerships.
- Working with CXO Level
- Often involves overseeing service delivery, troubleshooting issues, and maintaining open communication channels.
Department : Sales
Experience : 7-12 Years
Job Location : Atlanta
Regards,
Recruitment Team
Sonata Software
About Sonata Software
In today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.
As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.
Headquartered in Bengaluru, India, Sonata Software has a strong global presence, with strategic operations spanning across key regions such as the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in TMT (Telecom, Media, and Technology), Retail & CPG, Manufacturing, BFSI (Banking, Financial Services and Insurance), and HLS (Healthcare and Lifesciences). Our bouquet of Modernization Engineering services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.
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