What are the responsibilities and job description for the Client Services Coordinator position at Soni?
Soni's client is seeking a Client Services Coordinator to join their team. This is a large Healthcare non-profit organization located in Philadelphia. Ready to make a difference? As a Client Services Coordinator, you'll manage caregiver scheduling for elderly, sick, or disabled clients in their homes. Your role will involve ensuring seamless shifts, resolving conflicts, and handling communication, payroll, and compliance. If you thrive in a fast-paced environment and want to impact lives every day, this is the perfect opportunity for you!
Requirements:
- HR Diploma
- Bi Lingual (English/Spanish)
Core Responsibilities:
- Schedule and staff caregivers according to client needs.
- Manage high volumes of phone calls and emails to resolve conflicts.
- Collaborate with operations, HR, and growth departments on staffing and client issues.
- Ensure compliance with state licensing laws and assist in incident investigations.
- Maintain knowledge of home healthcare regulations and contribute to committee work as needed.
Key Competencies:
- Strong organizational and problem-solving skills
- Excellent communication abilities
- Computer proficiency (Microsoft Office, EMR systems)
- Ability to work independently and as part of a team
- Ability to work independently and to carry out assignments to completion with limited guidance.
Compensation: $45K Plus up to $200-$1,000 in bonus commission monthly (Based off of productivity and performance)
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
Salary : $45,000
