What are the responsibilities and job description for the Assistant Manager position at Sonic Drive In?
POSITION SUMMARY : This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.
ESSENTIAL JOB DUTIES :
- Train, manage, direct, coach, lead, and assign drive-in employees during shift
- Lead and manage drive-in operations during shift to provide an optimal guest experience
- Manage staffing levels during shift
- Perform opening and / or closing duties
- Handle and properly escalate guest issues / concerns during shift
- Handle and properly escalate employee issues / concerns
- Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
- Assist with preparation and maintenance of drive-in records
- Comply with and enforce all company policies, procedures, and operational standards
- Ensure compliance with all applicable federal, state, and local laws
- Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
- Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
- Regular attendance
ADDITIONAL DUTIES :
TIME / SHIFT EXPECTATIONS : Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
QUALIFICATIONS AND JOB REQUIREMENTS :
WORK ENVIRONMENT : Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
