Client Service Associate

We are seeking an enthusiastic and dynamic individual to join our team as a Client Service Associate. In this role, you will play a vital role in building and maintaining strong relationships with our clients in the telecommunications industry, ensuring their marketing, sales and promotional needs are met with excellence.

Key Client Service Associate Responsibilities

• Client Relationship Management:
• Cultivate and maintain positive, long-lasting relationships with our telecommunication clients.
• Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.
• Gain an in-depth understanding of each client's unique needs and goals.
• Marketing and Sales Expertise:
• Execute marketing and sales for assigned clientele
• Stay up-to-date with the latest trends and strategies in marketing and promotions.
• Provide expert guidance to clients on developing effective marketing and promotional campaigns tailored to their specific needs.
• Solution Development:
• Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives.
• Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business.
• Campaign Management:
• Oversee the execution of marketing and sales campaigns, ensuring success and building relationships with key personnel at local businesses and with customers
• Monitor campaign performance and make data-driven recommendations for improvements.
• Reporting and Analysis:
• Provide clients with regular reports and insights on the performance of their marketing and sales activities.
• Analyze data to identify areas of improvement and opportunities for growth.
  
  

Qualifications

• Proven experience in client services, sales, marketing and promotions industry is a plus.
• Strong understanding of marketing strategies, building client service rapport, and consumer behavior.
• Exceptional communication and interpersonal skills.
• Analytical mindset and the ability to derive insights from data.
• Excellent project management and organizational skills.
  
  

Benefits

• Competitive pay and performance-based bonuses.
• Opportunities for professional development and growth.
• Dynamic and collaborative work environment.
  
  

If you are passionate about customer and client services, have a knack for building lasting client relationships, and are eager to be part of a dynamic team, we invite you to apply for this exciting opportunity. Join us in making a significant impact in the world of client services.

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