What are the responsibilities and job description for the Medical Laboratory Manager position at Sonora Quest Laboratories?
Role Summary
The Patient Services Team Lead at Sonora Quest Laboratories is responsible for leading a team of phlebotomists and ancillary staff to deliver exceptional patient care, maintain quality standards, and drive process improvements. This is an excellent opportunity for a motivated and experienced professional to make a meaningful impact on patient outcomes and contribute to the success of our organization.
Main Responsibilities
Qualifications
The Patient Services Team Lead at Sonora Quest Laboratories is responsible for leading a team of phlebotomists and ancillary staff to deliver exceptional patient care, maintain quality standards, and drive process improvements. This is an excellent opportunity for a motivated and experienced professional to make a meaningful impact on patient outcomes and contribute to the success of our organization.
Main Responsibilities
- Lead and manage a team of phlebotomists and ancillary staff to ensure excellent patient service and quality outcomes.
- Develop and implement process improvements to enhance patient satisfaction and quality outcomes.
- Collaborate with management to identify areas for cost savings, track supply usage, and support waste reduction initiatives.
- Ensure compliance with regulatory agencies, industry standards, and company policies.
Qualifications
- Degree consistent with a high school diploma or equivalent.
- Minimum two years of experience in phlebotomy or test management, preferably in a clinical laboratory setting.
- Strong knowledge and understanding of clinical laboratory procedures, regulatory requirements, and quality assurance principles.
- Excellent communication, leadership, and problem-solving skills.
