What are the responsibilities and job description for the Patient Services Team Lead Specialist position at Sonora Quest Laboratories?
Responsibilities
- Lead a team of phlebotomists and ancillary staff in providing patient care and laboratory services.
- Oversee the daily operations of the phlebotomy department, ensuring compliance with regulatory agencies and company policies.
- Investigate and document research and findings related to technical or service issues and complaints.
- Develop and maintain effective communication with internal and external customers.
