Front Office Coordinator

Job Description:

We are seeking an organized, customer-focused, and detail-oriented Front Office Coordinator to join our team at [Clinic Name]. As the first point of contact for our patients, you will play a key role in ensuring smooth operations, enhancing patient experiences, and supporting our dedicated healthcare professionals.

Key Responsibilities:

• Greet and assist patients with check-in/check-out processes.
• Schedule and confirm appointments, ensuring optimal patient flow and efficiency.
• Answer phone calls, address inquiries, and provide excellent customer service.
• Verify patient insurance information and process billing and payment.
• Maintain patient records and update electronic health records (EHR) accurately.
• Assist with managing office supplies and equipment.
• Coordinate with medical staff to ensure smooth patient care processes.
• Handle patient concerns or issues in a timely and professional manner.
• Perform other administrative duties as assigned by the Clinic Manager.

Qualifications:

• High School Diploma or equivalent (required); Associate’s degree or relevant certification (preferred).
• Prior experience in a medical office or healthcare setting (preferred).
• Strong communication and interpersonal skills.
• Knowledge of medical terminology and insurance processes is a plus.
• Ability to handle sensitive patient information with confidentiality and professionalism.
• Proficient in MS Office Suite and experience with EHR systems.
• Strong attention to detail, multitasking, and problem-solving skills.

Job Type: Full-time

Pay: $18.07 - $21.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Sun City, AZ 85351 (Required)

Ability to Relocate:

• Sun City, AZ 85351: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18 - $21