What are the responsibilities and job description for the Account Manager - Northern California position at Sonova Group?
Northern CA - Sacremento
Account Manager
Purpose of role: The Account Manager will focus on cultivating new business within the region, managing his / her time effectively by focusing on the right accounts in their region and collaborate and coordinate effectively with internal partners to ensure optimal resource deployment.
Main Tasks and Responsibilities:
Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@Sonova.com
Health Benefits and Perks:
How we work
At Sonova we value our employees and prioritize their well-being. We believe people do their best and most innovative work in an inclusive environment that provides opportunities for engagement and collaboration across teams while offering flexibility in how work gets done. We designed our work model team by team, empowering teams to customize a working environment that balances individual team needs with business outcomes. By offering work options, we foster more flexible and individualized time management, contribute to a healthy work-life integration, increase employee satisfaction, build meaningful partnerships at work, and calibrate productivity to acknowledge you have a life outside of work. Sonova has chosen a HYBRID WORK MODEL- Customized by team that keeps our employees motivated and engaged.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Account Manager
Purpose of role: The Account Manager will focus on cultivating new business within the region, managing his / her time effectively by focusing on the right accounts in their region and collaborate and coordinate effectively with internal partners to ensure optimal resource deployment.
Main Tasks and Responsibilities:
- Make required number of sales calls per week to current or new customers within territory
- Maintain and increase sales of all products within territory
- Promotion and demonstration of new products
- Training on the fitting and fine tuning of products and software
- Coordinates with Regional Key Account Managers and Regional Directors to deploy at certain and preidentified key account clinic locations to maximize Phonak demand.
- Coordinates with inside sales rep group to pursue leads generated by team within territory and to support covered clinical accounts.
- Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives.
- Coordinates with trainers to ensure optimal deployment
- On-boarding and training of new accounts
- Needs analysis and provide product solutions for accounts
- Negotiate pricing
- Provide recommendations on marketing strategies for customer business growth
- Maintain strong relationships and rapport with existing and new customers within territory
- Ensure all customer needs are met through personal or group product training
- Represent Phonak at national and regional meetings as required
- Achieve sales quota as assigned in territory
- Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
- Work closely with Business Development Manager to transition and on-board new accounts
- Work closely with Customer Trainers on difficult fittings
- Comply with internal policies and procedures, including documenting customer visits in Salesforce
- Maintain timely and accurate expense reporting in Concur
- Comply with all local, state and federal laws and requirements
- Other duties as assigned
- Travel up to 75%
- Sales targets for fully owned accounts, owned points of sale of assigned key accounts, activity levels and funnel progress in owned accounts
- Financial targets
- Bachelor’s Degree or equivalent work experience required, Masters or AuD preferred
- Knowledge of HI technology and practices, previous experience assisting patients independently
- Experience in the hearing healthcare industry and/or business consulting preferred
- Action oriented, competitive, develops own talent, and drives for results
- Takes responsibility/accountability
- Courageous, curious and inquisitive
- Proficient knowledge of HI technology and industry practices, appropriately independent
- Experience fitting Phonak technology preferred
- Effective verbal and written communication and presentation skills
- Experience with CRM systems, Strong Microsoft office skills
Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@Sonova.com
Health Benefits and Perks:
- Medical, dental and vision coverage*
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match*
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO, floating Diversity Day, & paid holidays*
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I focused: D&I council and employee resource groups
- Plan rules/offerings dependent upon group Company/location.
How we work
At Sonova we value our employees and prioritize their well-being. We believe people do their best and most innovative work in an inclusive environment that provides opportunities for engagement and collaboration across teams while offering flexibility in how work gets done. We designed our work model team by team, empowering teams to customize a working environment that balances individual team needs with business outcomes. By offering work options, we foster more flexible and individualized time management, contribute to a healthy work-life integration, increase employee satisfaction, build meaningful partnerships at work, and calibrate productivity to acknowledge you have a life outside of work. Sonova has chosen a HYBRID WORK MODEL- Customized by team that keeps our employees motivated and engaged.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Salary : $80,000 - $100,000
