What are the responsibilities and job description for the Receptionist position at Sophia Meyer Family Medicine?
Description: Medical Office Receptionist /Scheduler
Medical Office Receptionist Job Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Medical Office Receptionist Job Duties:
- Welcomes patients and visitors by greeting them in person or by phone; answering or referring inquiries as needed.
- Optimizes patient satisfaction and provider time by scheduling appointments in person, by portal request and by phone.
- Keeps patient appointments on schedule by quickly and correctly completing patient registration including obtaining current address, insurance, emergency contact and consent to treat.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by scanning documents into EMR timely
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Relay’s pertinent information to clinical staff such as: family deaths, divorces, births, adoptions, marriages, pregnancies…..
- Obtains revenue by recording and updating financial information; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Works monthly collection report, making outgoing calls for payment.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Is in weekly rotation schedule for fax-backs and Kitchen duty.
- Works to ensure our patients sign up for and are comfortable utilizing their patient portal. Send portal invites and answer phones calls to assist patients with technical difficulties with logins/utilization.
- Works assigned orders/referrals in a timely manner, including contacting specialists after visits are completed to ensure records are received back and scanned into the chart in order to close the referral loop.
Job Type: Full-time
Pay: $11.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- medical office: 1 year (Preferred)
Ability to Relocate:
- Van Buren, AR 72956: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $15