What are the responsibilities and job description for the Messaging Specialist position at Sophus IT Solutions?
Hi,
Please find the below JD:
Position Role/Tile: Messaging Lead - ONSITE CHICAGO, IL
Is this an onsite role? 2 days a week
Location: 200 E Randolph St Floor 43, Chicago, IL
Responsibilities:
Client & Project: We are seeking for a new talent to join the Information Technology Operations where you will have the opportunity to collaborate in the project 'JLL Cloud & Infra support'. The client is JONES LANG LASALLE, a company specializing in real estate services.
Responsibilities: Exchange Online Environment Management:
- Oversee the administration, maintenance, and performance of the Exchange Online environment to ensure seamless mail flow and data availability.
- Intune Environment Management:
- Manage and monitor Microsoft Intune for endpoint management, security, and compliance across devices.
- Messaging Tools Administration:
- Manage Quadrotech Nova and M365 Console to provide a unified view and single-pane management for messaging operations.
- Access Audits and Security:
- Perform periodic audits of access permissions and account activities for M365 and Entra ID (formerly Azure Active Directory) accounts to ensure security compliance.
- Messaging Environment Monitoring and Testing:
- Continuously monitor and test messaging systems, focusing on mail flow, storage components, and overall performance end-to-end.
- Proactively identify and resolve issues to ensure reliability and optimal performance.
- Incident Management:
- Manage incidents related to the messaging environment, providing timely resolutions and root-cause analysis to prevent recurrence.
