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Technical Support Specialist

Sophus IT Solutions
Salt Lake, UT Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/9/2025

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Technical Support Specialist

Location : Salt Lake City Area

  • 7 years of Help Desk experience, with a strong focus on customer service, problem-solving, and technical troubleshooting in various IT roles.
  • Proven ability in software support for financial services, including Tier 1 and Tier 2 customer support.
  • Demonstrated skills in active directory management, including creating email accounts and resetting passwords.
  • Experience in teaching and creating after-school coding classes for students, showcasing versatility and adaptability.
  • Proficient in various IT skills such as , Windows, SQL databases, desktop management, Cisco IOS, and networking.

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