Technical Project Manager

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing!

Benefits              

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• 401k 6% match with immediate vesting
• Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
• TeleDoc
• HSA company match
• 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities

Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.

* Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role *

Essential Duties and Responsibilities

• Coordinate audits and compliance remediation efforts, including NIST 800-53, HIPAA Security Rule, SOC 1, SOC 2, GDPR, CCPA, and other privacy-based frameworks.
• Manage security implementation projects for technologies such as CNAPP, CIEM, Entra ID, and ZeroTrust.
• Apply project management skills to support non-security efforts, including IT implementations.
• Collaborate with the process office on process improvement initiatives.
• Lead complex, high-impact technology initiatives.
• Develop comprehensive project plans, outlining activities, dependencies, and potential risks.
• Proactively monitor project progress, address deviations, and implement corrective actions.
• Ensure the delivery of high-quality project outcomes through rigorous quality assurance and documentation.
• Lead diverse teams, delegate tasks effectively, and provide ongoing coaching and feedback.
• Resolve conflicts and make tough decisions when required.
• Build and maintain strong relationships with a wide range of stakeholders.
• Prepare and deliver regular project status reports to senior management.
• Identify, assess, and mitigate project risks, developing robust contingency plans.
• Continuously monitor and manage project risks, adapting plans as needed.
• Analyze project performance to identify areas for improvement and drive continuous enhancement. 
• Champion the adoption of innovative technologies and project management best practices. 
• Other duties as assigned.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel Requirements

Travel Requirements: Less than 25%

Education

Minimum/Preferred 4 Year / Bachelor's Degree In Software Engineering, Computer Science, or a related field.

Minimum Certification In PMP, Agile (Scrum, Kanban), ITIL, or other relevant project management methodologies.

Preferred Certification in CISSP or CISM.

Experience

5 Years experience in technical project management.

2 Years experience in and proven track record of successfully leading large and complex technology projects.

Knowledge, Skills, and Abilities

• Hands-on experience with agile and traditional project management methodologies
• Proficiency in project management tools (e.g., Jira, Trello, Asana) and collaboration platforms (e.g., Confluence, Slack)
• Highly developed leadership skills
• Excellent written and verbal communication skills
• Fluent in English
• Ability to analyze complex problems, think critically, identify solutions, and make timely decisions
• Results-oriented
• Adaptable
• Excellent teamwork and collaboration skills
• Possess strong ability to take initiative
• Preferred experience in digital transformation projects
• Preferred knowledge of DevOps methodologies
• Preferred experience in project management in regulated environments
• Strong risk management skills.
• Experience in budgeting and financial management.
• Proficiency in change management.
• Effective stakeholder management.

Company Summary

Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.   

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.   

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities.  As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.

Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.