What are the responsibilities and job description for the Employee Relations Manager position at Sorenson Communications?
Job Summary
The Employee Relations Manager is responsible for investigating the appropriate application and interpretation of company policies and acts as the escalation point for employees to resolve issues. This role ensures appropriate and timely subpoena adherence, conducts investigations and produces effective resolutions to employee issues.
Essential Duties and Responsibilities
- Provides guidance to managers and employees on issues related to such things as EEO, ADA, performance, discipline and termination guidelines
- Determines the appropriate application and interpretation of company policies for employee relations issues
- Completes timely investigations and resolutions to issues raised by employees
- Provides input and direction to managers across the business regarding organizational and individual alignment with employee expectations, organizational goals, FCC compliance, state, local and Federal regulatory requirement and employment & leave laws
- Assists in the development and implementation of personnel policies and procedures
- Provides ongoing training and development for new and existing managers in alignment with HR Generalists and business leaders
- Assists in the development of EEOC and Affirmative Action Programs
- Insures all client sites maintain compliance with federal and state regulations concerning employment
- Participates in the development, monitoring and implementation of corporate policies across business lines in the , Canada and Puerto Rico.
- Performs other related duties as required and assigned.
Supervisory Responsibility
This position manages employees and is responsible for the performance management and hiring of the employees.
Travel Requirements
Travel Requirements : Less than %
Education
Minimum : Year / Bachelor’s Degree
Preferred : HR certifications preferred but not required
Experience
Minimum Years of Experience :
Knowledge, Skills, and Abilities
Working Conditions and Physical Requirements
Disclaimer
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
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Equal Employment Opportunity : Sorenson Communications is an EOE, Disability / Age Employer
Company Summary
Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all : call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.
Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.
