What are the responsibilities and job description for the Cashier/Customer Service position at SOS fried chicken&Shawarma?
Job Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional service to our customers while efficiently handling transactions. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to thrive in a fast-paced retail environment.
Responsibilities
- Greet customers warmly and assist them with their inquiries and purchases.
- Operate the Point of Sale (POS) system accurately and efficiently, processing transactions and handling cash.
- Maintain knowledge of store products and promotions to effectively assist customers with their needs.
- Provide product demonstrations and explain features to enhance customer experience.
- Ensure the checkout area is clean, organized, and stocked with necessary supplies.
- Handle customer complaints or concerns with professionalism and empathy.
- Assist in inventory management, including restocking shelves and conducting product counts as needed.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
Skills
- Strong sales skills with the ability to upsell products effectively.
- staff or leading a team is a plus.
- Proficiency in retail math for accurate transaction processing and inventory management.
- Familiarity with grocery store operations is preferred.
- Competence in using POS systems for efficient transaction handling.
- abilities are highly desirable to cater to a diverse customer base.
- Experience in retail sales with a focus on customer satisfaction.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Ability to conduct engaging product demos that highlight key features and benefits.
- Basic math skills for accurate cash handling and transaction processing.
Join our team as a Customer Service Associate / Cashier, where you will play a vital role in creating an enjoyable shopping experience for our customers!
Job Types: Full-time, Part-time
Pay: $15.69 - $16.35 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Shift:
- Evening shift
Ability to Commute:
- Manchester, CT 06040 (Required)
Ability to Relocate:
- Manchester, CT 06040: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $16