What are the responsibilities and job description for the Customer Service Specialist position at SoTalent?
Insurance Customer Service Representative – Start Your Career with Us!
📍 Locations: Phoenix, AZ | San Antonio, TX | Tampa, FL | Colorado Springs, CO
💰 $46,370 - $50,300 Performance-Based Incentives
🎉 $2,000 Sign-On Bonus for New Hires (Paid After 45 Days)
Join a Purpose-Driven Team
We are looking for Licensed Insurance Customer Service Representatives who are passionate about providing outstanding service and helping customers protect what matters most. This is an opportunity to build a meaningful career in the insurance industry while receiving top-tier training, ongoing career growth opportunities, and full support to succeed.
Your Path to Success:
✅ Fully Paid 6-Month Training Program – Master personal lines insurance, policy support, and customer service.
✅ We Cover Licensing Costs – Become a licensed Property & Casualty (P&C) agent with our full support.
✅ Hybrid Work Flexibility – After six months, work two days remotely per week for work-life balance.
✅ Flexible Schedules – Work may include evenings & weekends with a 15% shift differential for late & weekend hours.
Your Role & Responsibilities:
✔ Deliver Personalized Customer Support – Assist members via phone, email, chat, and social media.
✔ Advise on Insurance Coverage – Guide members on quotes, policies, billing, and coverage updates.
✔ Ensure Regulatory Compliance – Maintain licensing requirements and adhere to risk policies.
✔ Thrive in a Fast-Paced Contact Center – Use multitasking skills to efficiently support members.
What You Need:
✔ Active Property & Casualty (P&C) License (or ability to obtain).
✔ 1 Year Experience in Customer Service or Sales (insurance or financial services preferred).
✔ Strong Communication & Multitasking Skills – Ability to handle multiple applications while engaging with members.
✔ High School Diploma or GED Equivalent.
What Sets You Apart:
🌟 Military Experience or Military Spouse – We honor and value military service.
🌟 Prior Contact Center Experience – Success in a fast-paced customer support environment.
Competitive Compensation & Benefits:
💵 Base Salary: $46,370 - $50,300 – Based on experience & market conditions.
🎁 $2,000 Sign-On Bonus – Rewarding your commitment to joining our team.
🏆 Performance-Based Incentives – Earn additional bonuses based on your success.
🛡 Comprehensive Benefits Package:
- 401(k) Pension Plan – Plan for your future with financial security.
- Health, Dental & Vision Insurance – Coverage for you & your family.
- Paid Time Off Holidays – Plus 16 paid volunteer hours to give back.
- Parental Benefits & Adoption Assistance – Supporting your growing family.
- Career Growth & Education Support – Develop new skills with continuing education & professional training.
Ready to launch a fulfilling career in insurance? Join us and make a real impact. Apply today!
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Salary : $46,370 - $50,300
