What are the responsibilities and job description for the Site Support Technician position at Souderton Area School District?
Position available beginning on May 1, 2025. Full benefits effective first day of employment.
POSITION TITLE: SITE SUPPORT TECHNICIAN
REPORTS TO: TECHNOLOGY SERVICE MANAGER
TYPE: SUPPORT SPECIALIST HOURLY
WORK YEAR: 12 Month, July 1 through June 30, 7.5-hour workday
JOB SUMMARY/ACCOUNTABILITY: To provide network and end user support. Install, upgrade, and configure workstations and mobile devices. Maintains, analyzes, troubleshoots, and repairs workstation hardware, printers, and other peripherals.
QUALIFICATIONS: Associate’s degree or equivalent. Requires two years’ experience in the field or related area. Previous experience as a site technician required. Must be familiar with a variety of the standard IT concepts, practices, and procedures. Must be able to maintain a service-oriented attitude to assure maximum computing utilization; excellent interpersonal and organizational skills are essential; ability to lift and move computer equipment required.
PERFORMANCE RESPONSIBILITIES: Primary responsibility for maintaining administrative and instructional hardware, software and to provide appropriate and timely end user support.
Must be knowledgeable in:
Computer operating systems Internet and Intranet
Computer hardware TCP/IP connectivity
Systems integration Strong networking skills
Proficiency in a variety of software and applications
Responsibilities:
Establish short and long term goals
Identify, research, troubleshoot technical problems
Install new software releases, system upgrades, and any patches as needed
Maintain data files, monitor system configuration and activity to insure data integrity
Maintain current virus detection and protection measures.
Performs any other duties assigned by the Technology Service Manager.
ADA Requirements:
Sedentary
Light work
- Medium work
Heavy work
Very heavy work
Sedentary: involves sitting most of the time. The incumbent should be able to exert up to 10 lbs of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, pull or move objects.
Light work: If the use of arm and/or leg control requires exertion of forces greater than that for sedentary work and the individual sits most of the time, the job is rated for light work. The incumbent should be able to exert up to 20 lbs of force occasionally, and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects.
Medium work: The incumbent should be able to exert up to 50 lbs of force occasionally, and/or up to 20 lbs of force frequently, and/or up to 10 lbs of force constantly to move objects.
Heavy work: The incumbent should be able to exert up to 100 lbs of force occasionally, and/or up to 50 lbs of force frequently, and/or up to 20 lbs of force constantly to move objects.
Very heavy work: The incumbent should be able to exert in excess of 100 lbs of force occasionally, and in excess of 50 lbs of force frequently, and in excess of 20 lbs of force constantly to move objects
The position holder must be able to perform the essential job functions with or without reasonable accommodations. It is the responsibility of the employee to inform the Assistant to the Superintendent/Director of Human Resources of any and all reasonable accommodations that will be required.
The position holder must be able to perform the essential job functions with or without reasonable accommodations. It is the responsibility of the employee to inform the Director of Human Resources of any and all reasonable accommodations that will be required.
THE SOUDERTON AREA SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER
Salary : $46,000 - $49,000
