Customer Service Barista

Job Summary
We are seeking a friendly and enthusiastic Barista to join our team. The ideal candidate will have a passion for coffee and customer service, providing an exceptional experience to our patrons. As a Barista, you will be responsible for crafting high-quality beverages, maintaining cleanliness in the workspace, monitoring inventory, being a collaborator in marketing strategy, and ensuring customer satisfaction in a fast-paced environment.

Responsibilities

• Prepare and serve a variety of coffee beverages, teas, and other menu items according to established recipes and standards.
• Provide excellent customer service by greeting customers warmly and taking their orders accurately.
• Operate cashless system and guide customers to navigate a self ordering process.
• Maintain cleanliness and organization of the work area, including equipment, utensils, and seating areas.
• Follow food safety guidelines and proper food handling procedures to ensure the highest quality of products.
• Assist in inventory management by restocking supplies as needed and reporting any shortages to management.
• Engage with customers to resolve any issues that may arise.
• Collaborate with team members to create a positive work environment and enhance customer experience.

Requirements

• Previous experience in customer service or food service is preferred.
• Familiarity with food handling practices and food safety regulations is essential.
• Basic technology skills for handling a cashless system.
• Experience with Aloha POS or similar point-of-sale systems is a plus.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong communication skills with a friendly demeanor towards customers and team members.
• Must be able to stand for long periods and lift up to 30 pounds as needed.
• Must be an strong independent worker with enhanced critical thinking skills.

Join our dynamic team where your passion for coffee meets exceptional customer service!

Job Types: Full-time, Part-time

Pay: $12.00 - $13.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

People with a criminal record are encouraged to apply

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Jackson, MS 39216 (Required)

Ability to Relocate:

• Jackson, MS 39216: Relocate before starting work (Required)

Work Location: In person

Salary : $12 - $13