What are the responsibilities and job description for the Group VP, Operations position at Sound Physicians?
About Sound:
Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.
Sound Physicians offers a competitive benefits package inclusive of the items below, and more:
- Medical insurance, Dental insurance, and Vision insurance
- Health care and dependent care flexible spending account
- 401(k) retirement savings plan with a company match
- Self-managed PTO Plan
- Ten company-paid holidays per year
About the Role:
The Group Vice President (GVP) partners with the regional medical directors to provide leadership for their region that drives engagement, growth, operational and financial success. You are responsible for creating the strategy and clarity through the Sound Way of Managing (SWOM) to drive regional performance and accountability. In this role you think strategically about integrating all enterprise services to add value for your clients while supporting the growth of the region and company. In partnership with the Regional Medical Directors, the GVP is expected to model impeccable client service and build successful trust-based relationships with C-Level hospital executives.
The GVP owns or collaborates in the financial and operational performance of a multi-site region and its portfolio of programs including hospital medicine and emergency medicine.
The Details: This is a remote opportunity, based out of Kentucky or Ohio. This role will require frequent travel (25 or more trips/year).
In this role, you will be responsible for:
Capacity Creation
- Building and developing a high-performance team of regional operating executives. Ensure appropriate training, role clarity, succession planning, and leadership development
- Securing an appropriate infrastructure and resources to empower team and effectively operate the region according to SWOM
Culture
- Promoting a relentless pursuit of operational excellence through clarity, planning, execution and accountability aligned with the SWOM
- Leading team to continuously improve the financial and operational performance of healthcare delivery for our partners while improving the quality of patient care
Sound Way of Managing
- Demonstrating an executive level presence internally and externally towards the region’s management
- Delivering budgeted financial results and leading the regional team to develop accurate projections and forecasts
- Negotiating favorable contracts for Sound Physicians utilizing optimal pricing models and operating strategy
- Thinking in systems and working collaboratively with their physician dyad partner to develop strategic operational and clinical initiatives for the region
- Aligning with clients strategic objectives and ensuring that Sound is engaged in the partner’s strategic planning process
- Owning key c-suite system and hospital relationships and manages clients through impeccable service. Understands and persuades the client of the value that their hospitalist program is delivering and creates excitement and passion for those results
- Facilitating cross pollination of ideas, process and strategies with other regional leadership within Sound and the Enterprise services
- Partnering with RCMO to support organization’s clinical performance management objectives
- Effectively managing relationships/processes with central services departments to maximize stakeholder, client, and colleague value
Expansion and Growth
- Driving the growth, integration and development of Sound’s current and future enterprise services including but not limited to Hospital Medicine and Emergency Medicines
- Owning regional organic and same site growth. Working with Business Development team in pursuit of new business.
- Contributing in a meaningful way to national and organizational level initiatives
What we are looking for:
A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:
Values:
- Customer-focused: Puts the customer's (internal and external) needs first and makes customers their top priority
- Strategic Thinker: Demonstrates the ability to look at the big picture and proactively develop a plan of action
- Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound
- Bias toward action: Has a focus on progress rather than perfection. Breaks things into bite-sized pieces in order to make progress against larger goals
- Analytical and Intellectually Curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done
- Visionary: Demonstrates the ability to see, articulate and share the future of the organization in ways that engage and motivate those around them with a clear vision and plan for the future
- Passionate: Demonstrates a genuine enthusiasm for and excitement about the work; gets others excited about work or projects they are involved in and working on
Knowledge:
- Bachelor’s Degree in a relevant field is required.
- Working knowledge of healthcare payment models, physician practice management, revenue cycle, payer contracting, managed care models, and Accountable Care Organization structure
- Knowledge and understanding of the financial and operational impacts within geographic and macro market changes
- Proficiency with Microsoft Office Suite (i.e. Outlook, Excel, PowerPoint); knowledge of MS Project
Experience:
- 10 or more years working in healthcare operational management, experience in working with healthcare operational management, including financial statements and working knowledge of hospital and healthcare informatics, including quality measures
- 5 years’ experience in client-facing roles with hospitals/health systems
- 5 years' experience managing a physician group practice
- Experience in Emergency Medicine is preferred
- Experience building and managing a team of regional operating executives will be important.
- Experience working in a cross functional, matrixed environment
- Demonstrated record of using a strategic and consultative approach to adding value, engaging and building solutions with partners
Pay Range: $180,000-$225,000 annually. In addition, Executives are eligible for a bonus opportunity. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program(s) being supported.
Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $180,000 - $225,000
