What are the responsibilities and job description for the Bilingual call center position at Source Receivables Management?
Join Our Growing Team at Source Receivables Management!
Are you motivated, results-driven, and ready to thrive in a fast-paced environment? Source Receivables Management is seeking motivated and professional Bilingual (English / Spanish) Call Center Collections Specialists to join our dynamic Greensboro, NC office.
If you thrive in a fast-paced environment, are fluent in English and Spanish, and enjoy a competitive workplace, this opportunity is for you!
Why Join Us?
We offer :
- Hourly Base Pay Unlimited Commission
- Bonuses : Uncapped monthly bonuses to reward your performance!
- Paid On-the-Job Training
- Comprehensive Benefits Package :
- Health, Dental, and Vision Insurance
- Paid Time Off (PTO)
- 401(k) with Employer Match
- Flexible Spending Account
- Employee Assistance Program
- Referral Program
- Company-Paid Life Insurance and Long-Term Disability
What We're Looking For :
We're seeking individuals who :
- Is fluent in English and Spanish.
- Have excellent communication and negotiation skills.
- Thrive in competitive, results-oriented environments.
- Can handle both outbound and inbound calls to resolve past-due accounts.
- Are self-motivated, organized, and capable of multi-tasking.
- Excel at basic math, including calculating percentages.
- Are team players who can also work independently.
- Maintain professionalism, accountability, and emotional control in high-pressure situations.
Bonus Skills : Strong negotiation experience and a history of achieving measurable goals.
Your Responsibilities :
- Engage with customers in both English and Spanish to negotiate and resolve overdue accounts.
- Make outbound and handle inbound calls to resolve customer accounts.
- Negotiate payment plans and develop effective resolutions for past-due balances.
- Foster a positive and professional work environment that supports teamwork.
- Set and achieve attainable goals while demonstrating consistent effort.
Training Program :
New hires will participate in a mandatory three-week training program designed to set you up for success.
Work Schedule :
- Tuesdays : 9 : 00 AM - 6 : 00 PM
- Wednesdays : 8 : 00 AM - 5 : 00 PM
- Thursdays : 8 : 00 AM - 5 : 00 PM
- Fridays : 8 : 00 AM - 4 : 30 PM
Work Environment :
This is an on-site position in our Greensboro, NC call center, offering a collaborative and supportive team environment. Hybrid remote scheduling is available after probationary period.
Ready to Join the Team?
At Source Receivables Management is committed to creating a workplace that values accountability, teamwork, and growth. If you're ready to take on this exciting challenge and achieve your earning potential, we'd love to hear from you!
Equal Opportunity Employer :
Source Receivables Management is an Equal Opportunity Employer, and we welcome candidates from all backgrounds to apply. We are a Certified Woman Owned Enterprise.
Take the next step in your career-apply now to become part of our winning team!
Apply Today!
Job Posted by ApplicantPro
Last updated : 2024-11-20
Salary : $16
