Community Engagement Manager

We are looking for a skilled and passionate Community Engagement Manager to join the Community Programs team. This is a fantastic opportunity for someone passionate about building relationships, creating meaningful community partnerships, and working to make a difference in the lives of those we serve. The Community Engagement Manager will play a key role in enhancing SourcePoint’s presence and impact within our local community.

Summary

The primary responsibilities of this position are to assist in the expansion of and access to programming designed for adults 55 and caregivers. The Community Engagement Manager plans, develops, and manages a broad array of community partnerships and program offerings, both at SourcePoint and throughout the greater Delaware County area. Such programming includes but is not limited to caregiver support, insurance education, health education, and social programs.

Essential Job Functions

Management of Community Engagement Team

• Management and oversight of all community education (caregiver, insurance, falls prevention, chronic disease self-management), social, and travel programs, as well as program staff, resources, and equipment
• Provides direct supervision to the staff within program areas of oversight as listed
• Recruiting, hiring, and managing staff and contractors as needed to serve as instructors for the above-noted programs. Includes maintaining time records, evaluating work, and periodically reviewing instructors
• Leads and oversees budget development and management for Community Engagement Programs

Collaborative Connections with Community Partners

• Works collaboratively with community partners in planning and developing programs in fulfillment of SourcePoint’s mission and department goals
• Represents SourcePoint at community events and meetings
• Prepares and submits reports for funding organizations
• Maintains a thorough understanding of all the programs and services provided and supported by SourcePoint. This includes an understanding of SourcePoint services and programs, as well as the programs supported through our partnerships

Program Delivery

• Serves on internal committees and assists with SourcePoint community events
• Leads community engagement team in scheduling programming to meet agency and departmental goals
• Support the facilitation of evidence-based and evidence-informed programming

Education & Experience

• Bachelor’s degree in human services, nonprofit management, education, or related degree.
• Minimum of 3 years of experience in program development and/or implementation.
• Minimum of 2 years of experience in direct supervision
• Professional familiarity with the issues surrounding aging, such as family caregiver challenges and Medicare education, evidence-based education, legal and financial planning, health maintenance and chronic disease awareness, geriatric care, and local resources available to older adults in the support and maintenance of their health and welfare.

Required Skills & Abilities

• Functions as Person in Charge per schedule
• Knowledge of training techniques and workshop development skills and experience in coordinating and facilitating training, education, and technical assistance with individuals and groups.
• Natural ability to work collaboratively with a diverse group of partners, including fellow staff members, community organizations, caregivers, volunteers, clients, and human services professionals
• Excellent written and oral communication skills are required. Must be computer and MS Office literate
• Ability to meet deadlines and successfully handle multiple tasks, as well as to manage ongoing and future programming concurrently
• Ability to deal with ambiguity and change on a routine basis
• Must have strong organizational and administrative skills and the ability to prepare professional correspondence and reports
• Ability to promote a positive work culture throughout the organization and community and to routinely interact with the public
• Ability to work a flexible schedule, including nights or weekends as necessary

Essential Physical Requirements & Working Conditions

• Ability to lift 20 lbs. regularly without assistance.
• Ability to drive to and from meetings, events, etc., as assigned.

Other

In any organization, particularly a small one, it is necessary to assume new responsibilities to ensure a smooth continuity of operations. It is expected that other organizational needs will emerge, which will be assigned to the Community Engagement Manager.

About SourcePoint

SourcePoint helps Delaware County adults 55 and better live safely at home and stay healthy as they age. We provide in-home care like Meals on Wheels, a large community center, support for caregivers, and more. And we want you on our team! Join a wonderful organization that brings a wide variety of expertise and talents together under one roof. At SourcePoint, every team member, from accounting to wellness, contributes to our mission to help our community live well after 55.

A Final Note

You do not need to match every listed expectation to apply for this position. At SourcePoint, we know diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

April 2025

Equal Opportunity Employment:

SourcePoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, marital status, or veteran status.