What are the responsibilities and job description for the Hospitality Team Member position at South Carolina Baptist Ministries of Aging?
Customer-Focused Dining Experience
In this role, you will have the opportunity to create lasting impressions and build meaningful relationships with our residents. As a Dietary Server, you will provide exceptional customer service, ensuring that every interaction is positive and memorable.
Main Responsibilities:
- Deliver exceptional customer service, addressing the needs of residents and guests with a smile.
- Offer assistance with menu selections, taking into account dietary restrictions and special requests.
- Prepare and serve meals and beverages with precision and care, adhering to portion control and presentation standards.
- Ensure the dining areas remain clean and organized throughout the shift.
Working Together:
- Collaborate with the kitchen staff to ensure seamless execution of meal services.
- Communicate effectively with residents, guests, and colleagues to address any concerns or issues.
Qualifications:
- A high school diploma or equivalent is required.
- Previous experience in a food service or customer service role is highly valued.
- Excellent communication skills and a warm demeanor are essential for building strong relationships with residents and colleagues.
- Ability to multitask and adapt to changing priorities in a fast-paced environment.