Director of Facility Operations

Job Responsibilities

• intellectual disability and related disabilities
• autism spectrum disorder
• traumatic brain injury
• spinal cord injury and similar disability

• Provides guidance and supervision to Facility Administrators and personnel with responsibilities impacting facility operations. Ensures acumen of Centers for Medicare & Medicaid Services (CMS) State Operations Manual provisions, federal and state rules and regulations pertaining to Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICFs-IID), and community based service options to promote community integration and inclusion.
• Proactively engages employees to build relationships that create trust, open dialogues, and full transparency; establish roles, responsibilities, and expectations with extraordinary clarity; motivate every single employee to take action and connect their duties in a compelling manner with DDSN's mission; assertively engages employees to drive outcomes and overcome adversity, obstacles, and resistance; creates a culture of clear accountability; and makes decisions that are based on productivity. Develops a deep personal responsibility for all subordinate activity in area of responsibility.
• Facilitates organizational and operational uniformity among all DDSN operated Regional Centers.
• Provides oversight and leadership to the Program Manager in the delivery of residential habilitation services in Community Training Home (CTH) settings which are licensed and operated by DDSN. Oversight and leadership must be exercised in areas including maintenance and upkeep of the setting, human resources, and service delivery. Setting must be operated in accordance with DDSN policies and procedures and support exercise positive control over their lives.
• Provocatively identifies specific improvement projects, develop specific guidance/parameters, specific milestones, final completion time, fix accountability for results, and effectively brief higher level managers periodically on status.
• Ensures state operated ICFs-IID comply with federal and state labor laws and Department of Labor (DOL) regulations to maintain full compliance of Bill 533. Ensures no individual with a disability is paid less than the federal minimum wage. Matures therapeutic and non-work related activities for consumers unable to work. Explores and develops increased opportunities for self-advocacy, volunteerism and community inclusion as appropriate and based on consumer's strengths and desires.
• Establishes capacity within one or more DDSN operated Regional Centers to provide emergency care to individuals in crisis.
• Performs special projects and other administrative duties as assigned by Associate State Director of Operations and/or State Director.

• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• Health, Dental, Vision, Long Term Disability, and Life Insurance
• State Retirement Plan and Deferred Compensation Programs

Minimum and Additional Requirements

Bachelor's Degree from an accredited college or university and at least five (5) years of leadership experience.

Preferred Qualifications

Knowledge of an agency's mission, vision, and services. Working knowledge of the network of agencies contracting with DDSN to deliver services. Knowledge of federal and state regulations pertaining to the operation 1915(c) home and community based waiver services, Medicaid state plan services, and services available through other state agencies. Ability to supervise and communicate effectively with and to personnel, both stationed and out-stationed. Ability to establish key performance indicators (KPI) for internal agency operations and other programs operated directly and indirectly by SCDDSN.

Additional Comments

About Our Agency: The South Carolina Department of Disabilities and Special Needs (DDSN) is the state agency that plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain injury, spinal cord injury and similar disability.

EEO Statement: DDSN provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex -including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; State and Federal background criminal record checks (to include FBI fingerprinting), SC Dept. of Social Services’ Child Abuse and Neglect Central Registry screening, and CMS “List of Excluded Individuals/Entities” screening; SC Dept. of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind this offer in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with DDSN consumers, a (2) step PPD testing or QuantiFERON TB Gold testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, DDSN employees may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Disabilities and Special Needs supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information.

Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume may not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.