Administrative Specialist II - Holly Hill Clinic

Job Responsibilities

Who We Are:

Orangeburg Area Mental Health Center is part of the South Carolina Department of Mental Health. Orangeburg Area Mental Health Center/OAMHC provides mental health services to individuals in Orangeburg, Calhoun, Bamberg and Holly Hill Counties.

Under the direct supervision of the Program Coor II Performs and assist with a wide range of OAMHC and its satellite offices advanced administrative duties to include, clerical, reporting, and Front Desk coverage. Able to utilize DMH/OAMHC computer-based programs to complete assigned tasks (i.e. CIS, EMR, ETC.) Able to function in the full capacity of the OAMHC Administrative Pool. Able to function and ensure other related OAMHC administrative responsibilities are smoothly operable.

• Performs all responsibilities as it relates to the daily operations of the Front Desk to include, routing incoming calls, appointment scheduling, daily cash collections are accurate and reported correctly on the Center's F-9 Deposits to include the correct cost assignments. Ensures all information and client information are collected and accurately updated. Serves as CCMH Primary Cashier ensuring Bank Deposits are deposited correctly according to SCDMH/OAMHC/CARF Policies and Procedures. As needed, assist with peer audits.
• Schedules clinicians and psychiatrists' appointment ensuring they are entered into the system timely. Serves in the full capacity of the OAMHC Administrative Pool and reports to the OAMHC Director of Administration. Performs a wide variety of OAMHC Front desk duties and responsibilities to include OAMHC satellite offices (St. Matthews, Holly Hill, Denmark) when needed. Keep abreast of all administrative required trainings.
• Ensure clients with past due accounts are collected as referred to SCDMH Fee Reduction Program. Serves as Lead Primary Cashier. Provide assistance to assigned cashiers. Assist with Front Desk audits at all OAMHC locations for compliance with SCDMH DoFS Policies. Ensures all administrative records and files within unit area are maintained at audit status in accordance with agency and center policies. Ensures all statistical information and data concerning area of responsibility is collected and available for management review. Ensure Corporate Compliance and CARF Administrative related responsibilities are met according to SCDMH and OAMHC policies and procedures.
• Monitor consumers Medicaid Transportation wait time. Print the clinic diagnosis codes reports weekly and ensure the clients financial updates are executed and completed timely. Work closely with the Engagement Specialist to ensure clients are being re-scheduled for appointments. Submit supporting data.
• Other related duties as required, including but not limited to, participation on special committees, task groups and other work assignments.6.Other duties as required.
  
  

Minimum And Additional Requirements

State Requirement: A high school diploma and work experience that is directly related to the area of employment. Related clerical experience may be substituted for a high school diploma.

DMH Requirement: A high school diploma and 2 years of clerical experience or an associate degree in secretarial science or other related field or 3 years of clerical experience.

Preferred Qualifications

Knowledge of the principles, policies and practices of clerical duties. Ability to effectively plan and organize work activities and prioritize task completion according to schedules and goals. Ability to communicate effectively. Ability to deal courteously and effectively with the public. Ability to exercise judgement and discretion in interpreting and applying policies and procedures.

Additional Comments

The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs
  
  

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex – including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment.