Senior Network Administrator / Senior Network Administrator - 175132

Job Responsibilities

Do you have a passion for Information Technology? Are you looking to learn new technologies? Then we may have the job for you! We aren’t looking for your “average” IT person. We need a cut above. The ideal candidate would be a team player who can work across departments to service and support a variety of computer systems and peripherals. Here at the SCDMV we value teamwork, commitment and excellent customer service. Come join us and find the keys to your future!

This position is in System Shared Services, Headquarters, Blythewood, South Carolina.

Responsibilities Of The Senior Network Administrator

• Responsible for configuring, installing, monitoring, maintaining, and troubleshooting the agency's data infrastructure and network/security devices/software. Reviews device logs to ensure security practices and standards are maintained throughout the data network. Using logs, management tools, alerts; identifies, troubleshoots and reports to management any security infractions, suspected abuse, or loss of service or outage.
• Assists in the design, implementation, monitoring, troubleshooting and management of DMV LAN/WAN/VoIP/VPN/Cellular/Internet connections and hardware. Assists in the installation, configuration, management, troubleshooting and repairs of network servers, software and any other network systems and services. Works with service providers and hardware vendors to upgrade, restore or repair as needed. Works to reduce outage down time, updating management from start to finish.
• Responsible for performance monitoring, network design changes, upgrades, network protocols, network security, IP management and technical documentation of system configurations and design. Assists in planning and implementation of network/security systems. Monitors network resources to ensure detected problems are quickly resolved. Uses system software to establish operational baselines and determine network activity under normal circumstances.
• Supports other SCDMV IT resources with end-user network troubles and requests for service. Assists with Move/Add/Change requests, performs trouble resolution and carries out business-related engineering tasks. Assists with VPN user setup, configuration and trouble resolution. Assists with cellular devices to include user setup, configuration, trouble resolution and mobile device management.
• Ensures consistent communication to manager and management for any suspicious activity, security risks/alerts, outages, deficiencies or concerns.
• Maintains accurate documentation of network design and hardware (e.g. routers, switches, out of band devices) to include but not limited to: system/port configurations, IP addresses, circuit IDs, code version and topology.
• Performs other related duties as may be assigned by your manager.
  
  

Minimum Requirements

Minimum and Additional Requirements

• A bachelor's degree in information technology systems, computer science, or related field and experience in information technology systems or related area. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.
  
  

Additional Requirements

• Strong working knowledge of networking, network, and security devices also Windows software, including domain administration knowledge.
• Install, configure, monitor, maintain, and troubleshoot networking devices (e.g. switches, routers), security devices (e.g. firewalls, web filters, VPN), other network security systems (e.g. load balancers), servers, and related application software.
• Use packet sniffers, vendor-specific tools, SNMP, other performance monitoring tools to manage, detect issues, and maintain the security /integrity of the DMV data network.
• Coordinate with service providers for trouble resolution. Excellent written and verbal skills. Successful track record in customer service.
• Position has access to sensitive departmental information, must pass background check
• Occasional overnight travel
• Employee must be able to lift 50 lbs., use a ladder, be able to use basic hand tools and must possess a valid driver's license.
• Must reside within a 40-mile radius of the DMV headquarters or be willing to relocate.
• Must be reachable and able to respond to Agency provided smartphone 24x7.
  
  

Preferred Qualifications

Additional Comments

What’s in it for you?

At the SCDMV you get to be part of exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

The South Carolina Department of Motor Vehicles offers an exceptional benefits package for full time employees (FTE) employees.

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
  
  

So what are you waiting for? We're excited to hear from everyone with the skills, experience, and passion to do a great job.

Additional Comments

The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.