Medical Office Coordinator

The Office Coordinator greets patients when they enter the clinic and takes their information, including contact details, medical history, and insurance information. This position ascertains the patients’ needs, schedules appointments, and answers the telephone. This position performs office duties and ensures that the medical clinic runs smoothly. These duties include transcribing patient records and letters, keeping accounts, billing patients, filing claims with insurance companies, schedules appointments, and performs patient billing activities to facilitate projected goals for days in accounts receivable.

Employment Status: Hourly Employee-FSLA Non-Exempt Status

Duties and Responsibilities:

• Processes and enters patient demographic information within the EMR.
• Verifies all patient insurance eligibility prior to visit.
• Posts all payments received in clinic to patient accounts.
• Generates end of day report for clinic, and reconciles daily information.
• Completes daily deposit for bank.
• Maintains accounts receivable database for completeness and accuracy of patient information.
• Answers phone and greets patients courteously.
• Scans patient information into electronic medical record.
• Order office supplies.
• Place building maintenance orders to insure all equipment runs properly.
• Insure that all controlled prescriptions are given to correct patients/parents.
• Disburse and maintain accuracy of petty cash.
• Call all patients to remind them of next day appointments.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Proficient understanding of medical language related to human body systems, anatomy, physiology, and other medical terminology
• Demonstrated knowledge of cash handling procedures.
• Demonstrated knowledge of activities and procedures associated with a medical business office.
• Demonstrated knowledge of and skill in interpersonal relations, customer service, detail-oriented, problem solving, teamwork, creativity/innovation, and meet variable workloads.
• Demonstrated knowledge and familiarity with tools, technology, and systems typically found within most medical offices (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.).
• Demonstrated knowledge of patient accounting systems, computer data entry, coding, and insurance reimbursement practices
• Ability to prioritize and use independent judgment/decision making.

Qualifications:

• Excellent verbal and written communication skills. Bi-lingual in Spanish - preferred.
• Must have High School diploma or equivalent.
• Current CPR Certification preferred.
• Currently a Notary Public or eligible to become a Notary Public
• 2 years of Medical office experience preferred.
• Adaptable, pleasant personality, clerical skills, and must be cooperative and sensitive to the needs of patients.
• Administrative/clerical and/or customer service experience.

Typical Physical Demands:

Work is performed in a normal medical office environment. Requires full range of body motion finger dexterity and eye-hand coordination. Requires sitting for prolonged periods of time. Occasionally lifts and carries items weighing up to 30 pounds. Requires corrected vision and hearing to normal range. Involves frequent contact with staff, patients and the public. Work may be stressful at times, and may require occasional evening and weekend work.

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Electronic Medical Records: 1 year (Required)
• Medical Office: 1 year (Required)

Language:

• Spanish (Preferred)

License/Certification:

• current CPR certification (Preferred)
• Driver's License (Preferred)

Ability to Relocate:

• Fitzgerald, GA 31750: Relocate before starting work (Required)

Work Location: In person

Salary : $13