What are the responsibilities and job description for the Secretary/Receptionist position at South Cooling?
Company Overview
South Cooling is a leading provider of HVAC services, specializing in maintenance, repair, and installation for both commercial and residential properties. Our commitment to quality service ensures that our clients receive the best solutions for their heating and cooling needs.
Summary
As a Receptionist/Secretary at South Cooling, you will be the first point of contact for our clients, playing a vital role in ensuring smooth operations within our office. This position is essential for maintaining effective communication and providing exceptional customer service as we strive to meet our clients' HVAC needs.
Responsibilities
- Greet visitors and manage front desk operations with professionalism and courtesy.
- Answer phone calls promptly, directing inquiries to appropriate personnel while maintaining phone etiquette.
- Manage calendars, schedule appointments, and coordinate meetings for staff members.
- Assist with administrative tasks including data entry, filing, and document preparation.
- Maintain a clean and organized reception area to create a welcoming environment.
- Provide excellent customer service by addressing client inquiries and concerns effectively.
- Support team members with various tasks as needed to ensure efficient office operations.
Qualifications
- Proven experience as a receptionist or in a similar administrative role.
- Strong customer service skills with the ability to communicate effectively with clients.
- Familiarity with phone systems and front desk operations.
- Excellent calendar management skills to coordinate appointments efficiently.
- Bilingual abilities are a plus but not mandatory.
- Attention to detail with strong proofreading skills for documents and correspondence.
- Proficient in administrative tasks including data entry and general office duties.
If you thrive in a dynamic environment and are ready to be the welcoming face of South Cooling, we invite you to apply today!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15 - $20
