What are the responsibilities and job description for the Service BDC Representative position at South County Dodge Chrysler Jeep Ram?
The Service BDC Representative will be responsible for professionally and friendly greeting every customer that calls in for the service department.
Responsibility:
- Schedule service appointments
- Responds to leads via programs.
- Take a high volume of inbound calls
- Perform outbound calls (First Service visits, inspections, and service reminders)
Qualifications:
- Excellent Customer service
- Work as a team player to help support the service department
- Ability to learn several programs quickly
- Desired to meet all goals, both individually and as a team.
- Excellent time management skills
- Complete all tasks in a timely manner
- Positive attitude
- Must be punctual and ready to work at designated times
- Must work a flexible schedule including Saturdays
- Adapt to changing rules and processes
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Monthly bonus
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $15