BIDMC Interpreter

Job Title: BIDMC Interpreter

Company Profile:

When you join the growing South Cove team, you're not just taking a job, you’re making a difference in people’s lives.

South Cove Community Health Center is looking for a candidate who can speak Mandarin AND Cantonese. South Cove is the premier Asian primary health care provider in the Greater Boston area. We have been providing value-based health care to the Boston Chinatown’s community for over 50 years and have expanded our delivery of care into the cities of Quincy and Malden. We now offer many services including medical, dental, optometry, obstetrics and gynecology, behavioral health, imaging, and many other services.

Location: BIDMC

Available Shifts:

Monday to Friday, 40 hours/week

Pay Scale: Starting $28/hour

Benefits:

Health insurance

401K and Profit Sharing Retirement Plan

Long-term and short-term disability

Group term life insurance

Paid Time off

Holiday

Medical Care spending account and Dependent Care spending

In-house health services discount for staff and immediate family members

Essential Functions and Job Duties:

• To supervise the Medical Interpreter staff at BIDMC and provide Cantonese and Mandarin and/or Vietnamese interpretation services at BIDMC.

• To empower BIDMC and South Cove staff to better meet the needs of non-English speaking patients in meetings, workshops, e-mails and telephone calls to identify problematic situation arises and provide appropriate solutions beforehand whenever possible.

• To recruit, screen, hire and train interpreters and work-study interpreters for target language.

• To keep accurate statistical data and submits them to CEO at South Cove, Interpreter Manager at BIDMC.

• To introduce different informational sessions and training within the department and also any outside of the department.

• To assign daily schedule for interpreters.

• To coordinate external interpretation.

• To provide interpretation back-up.

• To consistently demonstrates SCCHC’s mission and values statement.

• To performs other duties as assigned.

Qualifications:

• Bilingual in Chinese (Mandarin AND Cantonese)

• Attention to detail, accuracy and neatness

• Must have strong interpersonal skis to maintain harmonious relationships with all levels of BIDMC and South Cove personnel and patients

• Must have good verbal and writing skills in English and Chinese (Mandarin AND Cantonese)

• Able to work effectively in fast-pace, high-pressure environment

Education & Experience:

• BA degree preferred

• Must demonstrate knowledge of cultural aspects of patient care in both American and Chinese culture, as well as excellent cross-cultural skills to provide satisfactory interface between cultures.

Job Type: Full-time

Pay: From $28.00 per hour

Expected hours: 40 per week

Benefits:

• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• On call
• Weekends as needed

Language:

• Mandarin and Cantonese (Preferred)

Work Location: Hybrid remote in Boston, MA 02111

Salary : $28