Division Administrator, Pathology - BIDMC

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Join Our Team as a Division Administrator!

The Anatomical Pathology and Cytopathology Division of the Department of Pathology at Beth Israel Deaconess Medical Center is seeking a Division Administrator to support the leadership team for over 35 pathologists and assist in providing diagnostic services for more than 100,000 cases annually. This critical role involves overseeing administrative operations and supporting pathologists across a wide range of specialties, including Breast, Gastrointestinal, Hematopathology, and more. If you're passionate about working in a collaborative, high-impact environment and helping ensure timely, high-quality diagnoses that enable patients to begin treatment quickly, this is an exciting opportunity to join a dedicated team at the forefront of medical care.

Job Description:

Job Summary: Oversees, coordinates, and performs administrative functions to support a division. Interacts with hospital/division administration, leadership, staff, and external contacts at all levels.

Essential Responsibilities:

• Plans and implements appropriate office systems and procedures to ensure a smooth and efficient flow of operations. Anticipates and resolves problems in division operations as they arise. Acts as a liaison and resource on matters related to the division and the organization.
• Interacts with all levels of personnel, including division leaders, physicians, staff, patients, visitors, and vendors in matters that may be complex, sensitive, and confidential. Represents Division at meetings. Trains new staff on division and hospital policies and procedures.
• Maintains meeting schedules, arranging multiple departments, hospital, and offsite interdisciplinary operational meetings as well as contacts with external vendors/customers. Coordinates meetings and agendas; prepare minutes as requested. Plans space, resources, equipment, phone, and other needs for new staff and for division moves.
• Completes typing, reporting, mail, and filing functions for the Director and division. Creates PowerPoint presentations as needed.
• Prepares monthly reports on operational and financial activities and statistics. Analyzes reports, data, and volumes for trends with recommendations for priority focus.
• Other duties as assigned by the department.

Required Qualifications:

• High School diploma or GED required. Bachelor's degree preferred.
• 1-3 years of related work experience required.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access, and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications:

• Healthcare experience.

Competencies:

Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.

Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.

Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.

Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.

Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled