Administrative Assistant

Job ID: 30388
Agency: Department of Social Services / Child Protection Services
Location: Chamberlain, SD
Salary: $16.52 Hourly, depending on qualifications
Pay Grade: D
Closing Date: 02.18.2025

This is a Full-Time 40 Hour Weekly position with the Department of Social Services. For more information on the Department of Social Services, please visit https://dss.sd.gov/.

The Department of Social Services strives to make a significant impact in the lives of the citizens of South Dakota. The Division of Child Protection Services is looking to recruit a proficient and customer focused professional in the area of general administration. The desired candidate will possess a commitment to service; rigorous attention to detail; and the ability to work in a team-oriented environment.

The primary duties associated with this position will include:

• greeting and welcoming individuals at the reception desk;
• directing incoming phone calls;
• providing current information on available services;
• process and route incoming and outgoing mail;
• generating and maintaining computerized files;
• typing various letters and forms.

The Ideal Candidate Will Have:

The ideal candidate will have a high school diploma or equivalent education.

Knowledge, Skills, and Abilities:

• general office procedures;
• business letter writing, and English grammar, spelling and punctuation;
• communicate effectively, concisely provide information, explanations and instructions, and elicit information from others with varying levels of ability to understand;
• obtain and provide information by phone in a clear and courteous manner;
• demonstrate compassion, respect, courtesy, and tact when interacting with others;
• maintain composure, efficiency and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions;
• organize work, set priorities, meet critical deadlines and follow-up with minimal direction;
• operate office equipment such as a photocopier, fax machine, and computer;
• enter and retrieve data from computer system;
• independently recognize and define a problem; identify the resources available to help solve the problem; create and implement viable solutions; and follow through to ensure the problem is resolved to the satisfaction of all parties;
• exercise delegated authority to take action, and to recognize when it is appropriate to seek assistance from others when limits of delegated authority have been reached.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/. This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=14B
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

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