What are the responsibilities and job description for the Medical Receptionist position at South Heart Clinic?
Duties and Responsibilities include but are not limited to:
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- Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR
- Enters all of patient information into the medical billing system
- Maintains appointment schedule and follows office scheduling policies
- Communicates with patient and providers
- Scheduling, canceling, and rescheduling patient appointments
- Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages
- Forwarding telephone calls appropriately and following up on return calls
- Checking-in patients and properly documenting registration
- Insurance verification and verification of patient's demographics
- Collecting co-pays and cash from patients, getting authorization on credit cards
- Entering charges, payments, and balancing the day in the computer
- Maintains work area and lobby in neat and orderly manner
- Attends meetings as required
- Performs related work as required
- Practice and adhere to HIPPA regulations
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