What are the responsibilities and job description for the Team Member - Kaiser position at South LA Cafe?
At South LA Café, we are committed to creating a community-driven space where our guests can enjoy amazing coffee and connect with each other. As a Team Member at our one of our many locations, you will play a vital role in shaping the guest experience, building lasting relationships, and serving our community with pride. Your energy, smile, and hospitality are essential to our success, and we can’t wait to welcome you to the team!
Responsibilities:
- Greet customers with a friendly, welcoming attitude as they enter.
- Provide menus, answer questions about our drinks, and offer recommendations based on customer preferences.
- Take and prepare orders following recipes for hot and cold beverages.
- Process payments (cash and credit cards) and ensure accurate transactions.
- Keep the bar area clean and organized.
- Follow health and safety regulations to ensure the highest standards of cleanliness and food safety.
You Are:
- A Team Player: You care about the success of others as much as you do your own. Collaboration is key to creating a supportive environment.
- Authentic: You bring your true self to work and foster genuine connections.
- Adaptable: You adjust to changing circumstances with ease and help your teammates grow.
- People-First: You radiate positivity and kindness in every interaction, creating a welcoming space for all.
What You’ll Do:
- Engage: Meet new people every day! Greet customers with a smile and offer them a moment of joy.
- Ask & Educate: Guide customers through our menu, explain ingredients, and introduce new products and specials.
- Embody Our Culture: At South LA Café, we believe in building relationships. We may serve beverages, but we’re truly in the relationship business.
- Be Consistent: Deliver high-quality drinks with speed and accuracy—our customers expect nothing less.
- Be Positive: Look on the sunny side of things, spread optimism, and make every customer feel special.
- Be Reliable: Show up on time, ready to go, and communicate your availability needs clearly.
- Help Out: Support your team when needed, and be flexible in your role.
Qualifications:
- Previous experience in food service or hospitality is preferred but not required.
- A passion for coffee and creating exceptional customer experiences.
- Strong communication and teamwork skills.
- Ability to multitask and thrive in a fast-paced environment.
- Flexibility to work various shifts, including weekends and holidays.
Why South LA Café?
- Competitive pay and opportunities for growth.
- Employee discounts on food and beverages.
- A positive, supportive, and inclusive work environment.
- Opportunities to make a real impact in the community.
We are excited to have you join us at South LA Café and look forward to seeing how your unique talents will contribute to our mission. If you’re ready to make a difference, send us your resume today!
