What are the responsibilities and job description for the Insurance Coordinator/Front Desk position at South Louisville Oral Surgery?
Join Our Team as a Full-Time Front Desk Receptionist!
We are seeking an experienced Front Desk Receptionist with a background in the dental/oral surgery field and insurance coordination. Be an integral part of our mission to provide exceptional patient care in an exciting and supportive work environment.
About Us: As an oral surgery practice, we perform various procedures involving the mouth, teeth, jaw, and face. We are committed to quality patient care and maintaining a welcoming and efficient waiting area.
Daily Responsibilities: As a Front Desk Receptionist/Insurance Coordinator, your responsibilities will include:
- Welcoming patients and creating a warm, friendly atmosphere.
- Checking patients in and out, and monitoring the daily schedule.
- Answering phone calls, checking messages, and promptly returning patient calls to schedule appointments.
- Receiving and documenting insurance information from patients.
- Completing insurance verification and billing tasks accurately.
- Coordinating with insurance companies to obtain pre-authorization for procedures.
- Managing patient insurance claims, including submission, follow-up, and resolution.
- Educating patients about their insurance benefits and coverage.
- Assisting patients with questions or concerns regarding their insurance and billing statements.
- Staying up-to-date with changes in insurance policies and procedures.
Please note: This position involves a lot of speaking on the phone as a primary source of communication.
Exceptional Benefits:
- Comprehensive medical, dental, vision, life insurance, PTO, LTD, Accident, Critical Illness, and FSA benefits.
- 401(K) Retirement Plan.
- $750 Monthly Insurance Premium Credit: We provide $750 per month towards your insurance premiums for Medical, Dental, or Vision (for full-time employees).
Qualifications:
- High school diploma or equivalent (required).
- Minimum of 1 year of experience in a dental front desk or similar administrative role (required).
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Proficiency in using office software and dental practice management systems.
Schedule:
- Monday to Friday.
About Us: South Louisville Oral Surgery is an equal opportunity employer, committed to promoting diversity and inclusion in the workplace. We encourage applications from candidates of all backgrounds.
Don’t miss this opportunity to work with a leading oral surgery practice that values your skills, offers excellent benefits, and promotes professional growth. Join our team and make a positive impact on the lives of our patients every day.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Commute:
- Louisville, KY 40219 (Required)
Ability to Relocate:
- Louisville, KY 40219: Relocate before starting work (Required)
Work Location: In person
Salary : $18